Lead Consultant, Global Scape Developer/Admin
3 weeks ago
Inviting applications for the role of Lead Consultant, Global Scape Developer/AdminIn this role, GlobalScape Developer will be responsible for designing, developing, and implementing integration.Also support the Application platform and interfaces which are In-production.Responsibilities• Expertise in Developing and Supporting production interfaces.• Administer Electronic File Transfer Program using GlobalScape• Maintain compliance to avoid risks of outages or compromised data Communicate ideas and information effectively via oral and written communication to diverse audiences.• Ensure the security of file transfers utilizing protocols such as HTTPS, FTPS, SFTP• Create PowerShell Scripts for file transfers and utilities.• Resolve technical problems effectively and efficiently working with internal functional and software development teams, and external vendors to identify root causes and solutions.• Log service requests with vendors and coordinate diagnostics, requested actions and testing with functional teams.• Identify and implement system process improvements leveraging the software, best practices, automation, innovation and technology upgrades.• Contribute to the creation of Support Design Specification and Support Supplement Documents.• Provide ad-hoc reporting as required by the business.• Adhere to Customer Solution Delivery Framework, Incident Management, and Change Management procedures.• Lead or assist with day-to-day service delivery issues and processes as required.• Work with project teams to understand the concepts and technical infrastructure of the to-be implemented modules/functionalities and create / document operations procedures.Understanding of Agile development and DevOpsQualifications we seek in youMinimum Qualifications• BE/B Tech/MCA/B.Sc• Excellent written and verbal communication skills
Preferred Qualifications/ Skills• Experience working on production tickets.• Global Scape Administration.• Global Scape File transfer tool working knowledge.• INC Management, Problem Management and other ITIL processes
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Bengaluru, India The Cigna Group Full timeOverviewCigna International Health is initiating a project to develop a cutting-edge global healthcare policy administration platform to bolster the expansion of our health businesses across the globe. We’re actively seeking accomplished leaders to champion our vision and steer us towards successful Policy Administration and Claims Management core product...
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