Service Desk Specialist

3 weeks ago

Pune, India Live Connections Full time

We Are Hiring – Service Desk (L1) Support | Pune & BangaloreLooking to work with a global leader in Business Process Management?We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.️ Open Positions:Freshers (Technical Background) – Pune1+ Years Exp – Pune & Bangalore3+ Years Exp – Pune & BangaloreKey Skills Required:• Strong communication (verbal & written)• Analytical thinking & problem-solving• Experience with IT Service Desk / L1 Tech Support• Basic knowledge of AD, O365, Azure, Networking• Troubleshooting skills across Windows, Outlook, Teams, VPN, etc.• Experience using ticketing tools and following ITIL practices• Ability to manage incidents via phone, email, web, or chat• 100% Work From Office – No hybridLocations: Pune & BangaloreShifts: Rotational (US/UK) | 24x7 environmentNotice Period: Immediate to 30 days preferredEducation: Graduation/Post-Graduation with all marksheets & certificates mandatoryExperience Range & CTC:- Freshers – 2.5 LPA Tech background only - Pune- 1+ years – Up to 5 LPA – Pune & Bangalore- 3+ years – Up to 7 LPA – Pune & Bangalore- Final package will be based on experience, last CTC, and performance in the evaluation process.Non-Negotiables:✔ Excellent English communication skills✔ Willingness to work 24x7 shifts✔ Full-time education (15 years) – Graduation required✔ Provisional degree and mark sheets needed for onboarding️ Hiring in full swing – priority given to immediate joiners.Interested or know someone who fits? Let’s connect share your resume for referral.#Hiring #ServiceDesk #TechSupport #ITSupport #PuneJobs #BangaloreJobs #L1Support #ImmediateJoiners #JobOpportunity #WorkFromOffice #ITJobs #FresherJobs #ExperiencedJobs #WalkInDrive

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