CRE (Customer Relation Executive)

4 weeks ago

Madurai, India GP Jewellers Full time

Job Title: Jewellery CUSTOMER RELATIONSHIP COORDINATOR (CRC) (Female, Two-Wheeler Required)

Industry: Jewellery / Luxury Goods Location: Madurai Job Type: Full-time Age Group: 25–35 years Experience: 1–3 years (preferred) Salary:₹ ₹ 18000 per month + Travel Allowance + Incentive

About the Role:

We are hiring a Female CUSTOMER RELETIONSHIP COORDINATOR (CRC) with a two-wheeler for our growing jewellery business. The role involves visiting VIP clients, coordinating with SALES & BRANDING activities, handling jewellery samples (with full security protocol), and supporting sales/marketing teams on-ground.

Main Responsibilities

 Book appointments for high-end or VIP customers

 Generate new leads and potential customers

 Follow up with leads to turn them into customers

 Work towards and meet set sales targets

 Keep in touch with existing VIP customers regularly

 Maintain and grow the VIP customer base

 Build strong relationships with VIP clients through good service

 Plan and organize special events for customers engagement

Key Responsibilities:

 Coordinate between the VIP customers with the showroom sales team.

 Safely transport small jewellery items or samples (as per company SOPs)

 Assist with customers communication, appointments, and follow-ups

 Maintain accurate records of visits, items handled, and customer feedback

 Represent the brand professionally and courteously during field visits

Eligibility Criteria:

 Female candidates only (age: 25–35 years)

 Must own and ride a two-wheeler (scooter/bike)

 Valid two-wheeler driving license is mandatory

 Graduates preferred

 Strong communication and interpersonal skills

 Neat, presentable, and comfortable working with premium/luxury customers

Perks & Benefits:

 Fuel or travel allowance

 Performance-based incentives

 Company mobile SIM and/or expense reimbursement (if applicable)

 Opportunity to grow in the jewellery/luxury retail sector

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Work Location: In person

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