Executive

1 week ago


Delhi, Delhi, India COWRKS Full time
Job Description

As a Community and Operations Manager at CoWrks, you will play a crucial role in building and maintaining a thriving community environment.

Key Responsibilities:
  • Build a community environment that fosters collaboration and camaraderie among members
  • Organize events and activities to introduce new members to the community
  • Work with local businesses to plan engagement events and promote CoWrks services
  • Maintain high member satisfaction levels through continuous measurement and improvement

You will be the face of CoWrks, ensuring the front desk is always staffed by a community team member. You will also conceptualize and execute community initiatives, such as events and programs that build relationships between members.

Operations Management
  • Collaborate with operations teams to ensure efficient use of resources and maintain cleanliness of CoWrks spaces
  • Assist the Community Manager in developing policies for guest registration, security, and building procedures
  • Provide daily, weekly, and monthly reports to the Community Manager
  • Liaise with facilities and IT support teams to resolve member issues

You will also work closely with our communications, marketing, and technology teams to ensure seamless execution of events and promotions.

Sales and Marketing
  • Limit desk vacancies by enhancing member experience and promoting operational efficiency
  • Work with the marketing team to ensure visibility for your CoWrks location
  • Foster auxiliary revenue streams through meeting rooms, day passes, virtual offices, and event spaces
  • Conduct walkthroughs and coordinate with the sales team to drive sales growth

You will operate within the framework set by CoWrks and embody its values and ethos in all interactions.

Requirements:
  • Minimum 2 years of experience
  • Bachelor's degree


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