Salesforce Service cloud Administrator, Bengaluru

6 days ago

bangalore, India Okta, Inc. Full time

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 
Join our team We’re building a world where Identity belongs to you.

Okta’s Enterprise Application Services team is the front line for all Application Production Support. Our application landscape is centered on Okta, Salesforce, NetSuite, Coupa, Workday, Snowflake, Tableau with various integrations to other core applications. We are looking for a Business Applications Administrator. Desired applicants should have experience in resolving issues related to an array of business.

As a Business Applications Administrator, you will play a key role in the Business Technology (BT) team at Okta. You’ll partner with our business stakeholders and BT SMEs focus on production support to Salesforce Service Cloud and Experience Cloud along with other applications.

Triaging and resolving incoming production issues User Provisioning, Reporting, configuration and Day-today administrative functions including Salesforce Service Cloud, Salesforce Experience Cloud, and others Ensuring optimal performance of business applications by performing day-to-day administration, troubleshooting, and resolving issues. Demonstrate strong analytical, problem-solving and communication skills Maintaining resolution within given SLA Ensuring all system changes made are done within BT security policies, procedures, and SOX compliance. Maintain documentation of new system processes and system implementations. Provide general knowledge sharing with the global Application Services team. Establish a strong working relationship and pattern with Product Owners as well as other BT functions. Managing business application access requests Being part of an on-call rotation. This will include weekends. Support the Finance departments during the month-end close issues and process

What we look for

You have at least 5-7 years of information technology and/or information security experience Bachelor's Degree is preferred Expertise in Salesforce- especially Service Cloud and Experience Cloud Experience with working in a global environment Experience working with the internal and external audit teams to collect evidence for gap assessment preferred.  Experience in an environment with SOX framework Self-starter, Outstanding listener, great presenter, terrific interpersonal and communication skills

What you can look forward to as an Okta employee

Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today .

  • Salesforce Service Cloud Developer

    2 weeks ago

    Bangalore City, India Infogain Full time

    Position: SeniorSalesforce DeveloperOverall IT experience: 6 to 10 yearsPrimary Skills: Salesforce configurations, Apex, LWC, Service Cloud, Integrations, Lightning, CommunitiesSecondary Skills: Experience cloud / Community cloudWork Location: Bengaluru, Pune, Mumbai, Noida, GurugramMode of work: Hybrid at Infogain office locations mentioned aboveNotice...

  • Salesforce Service Cloud Specialist

    3 weeks ago

    bangalore, India Saaki Argus & Averil Consulting Full time

    About the Client: Our client is a digital solution provider to Fintech and automotive customers. Qualifications: Bachelor’s degree in Business Administration, Information Technology, or a related field. Proven experience as a Salesforce Service Cloud Specialist or similar role. Salesforce certifications related to Service Cloud (e.g., Salesforce...

  • Salesforce Service Cloud Consultant

    1 month ago

    Bangalore, Karnataka, India TERRAGIG LLP Full time

    Summary :We are seeking a highly motivated Salesforce Service Cloud Consultant to join our growing team. You will play a pivotal role in helping us optimize our customer service operations by leveraging the power of the Salesforce Service Cloud platform. In this role, you will be responsible for analyzing business needs, configuring the Service Cloud to meet...

  • Salesforce Service Cloud Consultant

    4 weeks ago

    Bangalore, India TERRAGIG LLP Full time

    Summary :We are seeking a highly motivated Salesforce Service Cloud Consultant to join our growing team. You will play a pivotal role in helping us optimize our customer service operations by leveraging the power of the Salesforce Service Cloud platform. In this role, you will be responsible for analyzing business needs, configuring the Service Cloud to meet...

  • Salesforce Service Cloud Consultant

    4 weeks ago

    Bangalore, Karnataka, India TERRAGIG LLP Full time

    Summary :We are seeking a highly motivated Salesforce Service Cloud Consultant to join our growing team. You will play a pivotal role in helping us optimize our customer service operations by leveraging the power of the Salesforce Service Cloud platform. In this role, you will be responsible for analyzing business needs, configuring the Service Cloud to meet...

  • Salesforce Service Cloud Developer

    2 weeks ago

    bangalore, India Infogain Full time

    Position: SeniorSalesforce Developer Overall IT experience: 6 to 10 years Primary Skills: Salesforce configurations, Apex, LWC, Service Cloud, Integrations, Lightning, Communities Secondary Skills: Experience cloud / Community cloud Work Location: Bengaluru, Pune, Mumbai, Noida, Gurugram Mode of work: Hybrid at Infogain office locations mentioned...

  • Salesforce Service Cloud Specialist

    4 weeks ago

    Bangalore Rural, India Saaki Argus & Averil Consulting Full time

    About the Client: Our client is a digital solution provider to Fintech and automotive customers. Qualifications: Bachelor’s degree in Business Administration, Information Technology, or a related field. Proven experience as a Salesforce Service Cloud Specialist or similar role. Salesforce certifications related to Service Cloud (e.g., Salesforce...

  • Salesforce Administrator

    6 days ago

    bangalore, India Aeries Technology Group Full time

    Here's What You'll Do:- Utilize SF administrator skills to continuously deliver business solutions while maintaining existing functionality Salesforce - Understand, analyze, and improve upon the business systems in place, as well as integrated applications - Maintain and manage 3rd party applications - Support custom objects, formulas, validation rules,...

  • Salesforce Administrator

    2 months ago

    Bangalore, Karnataka, India Aeries Technology Group Full time

    Here's What You'll Do:- Utilize SF administrator skills to continuously deliver business solutions while maintaining existing functionality Salesforce - Understand, analyze, and improve upon the business systems in place, as well as integrated applications - Maintain and manage 3rd party applications - Support custom objects, formulas, validation...

  • Salesforce Administrator

    4 weeks ago

    Bangalore, India Aeries Technology Group Full time

    Here's What You'll Do:- Utilize SF administrator skills to continuously deliver business solutions while maintaining existing functionality Salesforce - Understand, analyze, and improve upon the business systems in place, as well as integrated applications - Maintain and manage 3rd party applications - Support custom objects, formulas, validation...

  • Salesforce Administrator

    4 weeks ago

    Bangalore, Karnataka, India Aeries Technology Group Full time

    Here's What You'll Do:- Utilize SF administrator skills to continuously deliver business solutions while maintaining existing functionality Salesforce - Understand, analyze, and improve upon the business systems in place, as well as integrated applications - Maintain and manage 3rd party applications - Support custom objects, formulas, validation...

  • Salesforce Administrator

    4 weeks ago

    bangalore, India Experis IT Private Limited Full time

    Job Description : - Overall, 6 years+ working as a Salesforce Administrator handling system configuration, user support, and customization.- Administer and maintain the Salesforce platform including user management, security settings, record types, page layouts, workflow rules, and processes.- Proficiency in creating custom reports, dashboards in...

  • Salesforce Service Cloud Developer

    3 weeks ago

    bangalore, India Henkel Full time

    At Henkel , you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box...

  • Salesforce Service Cloud Developer

    7 days ago

    bangalore, India Henkel Full time

    India, Bangalore, CEO Salesforce Service Cloud Developer At Henkel , you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an...

  • Salesforce Product Manager

    6 days ago

    bangalore, India Sky Systems, Inc. Full time

    Job Description : As a Salesforce Product Manager, you will work with stakeholders to define business needs, implement product strategy and own the end-to-end lifecycle of the Salesforce systems. You will work with SI technical teams on design, building solution components, unit testing, and driving forward Salesforce initiatives around the globe.Our team...

  • Salesforce Architect

    2 weeks ago

    bangalore, India System Soft Technologies Full time

    Salesforce ArchitectHybrid in BengaluruRequired Qualifications:Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field.7 + years of Experience in architecting and designing full stack solutions using Salesforce Platform3 + years of Experience in designing and developing solutions on Salesforce Lightning...

  • Salesforce Administrator

    4 weeks ago

    bangalore, India ZEISS India Full time

    About ZEISS:Founded in 1846 in Jena, ZEISS Group is headquartered in Oberkochen, Germany and is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. With over 38,000 employees, ZEISS is active globally in almost 50 countries with around 30 production sites, 60 sales and service companies and 27 research and...

  • Business salesforce administrators

    7 days ago

    bangalore, India Blu consulting Full time

    Job Responsibilities: Develop customized solutions within the Salesforce platform to enable new products, sales territories, sales channels, process improvements and ensure compatibility with evolving requirements. Communicate with project managers and other stake holders to support the full agile product lifecycle, from vetting requirements, to...

  • Salesforce Administrator

    4 weeks ago

    bangalore, India dentsu Full time

    As a Salesforce Administrator you will be managing the existing user base, licenses, profiles and user info. You are also going to be handling daily administration & support of cases within Salesforce; providing power users with technical support; logging & managing identified problems through to resolution; creation and maintenance of documentation on best...

  • Salesforce service cloud

    4 weeks ago

    bangalore, India TerraGiG Full time

    We are looking for Salesforce service cloudExperience: 5+ yearsLocation: Remote