Business process consultant
4 weeks ago
Job Description: Service Now Business Process ConsultantLocation: Bangalore, Pune and Noida Experience: 5–10 years Employment Type: Full-timeAbout the RoleWe are seeking a highly motivated Service Now Business Process Consultant to join our team. The ideal candidate will bridge the gap between business needs and technology, ensuring seamless adoption of Service Now solutions. You will work closely with clients and stakeholders to analyze requirements, design process improvements, and implement scalable Service Now workflows that drive efficiency and business value.Key ResponsibilitiesEngage with business stakeholders to gather, analyze, and document requirements for Service Now implementations.Translate business processes into Service Now workflows and functional solutions.Lead workshops, process mapping, and gap analysis sessions to align platform capabilities with business goals.Provide expertise in ITSM, ITOM, HRSD, CSM, or other Service Now modules based on project requirements.Partner with technical teams to ensure solution designs meet business needs.Define KPIs, reporting structures, and dashboards to measure process efficiency and outcomes.Act as a trusted advisor to clients on Service Now best practices and roadmap strategies.Support change management, user training, and adoption initiatives.Required Skills & Qualifications5–10 years of experience in business process consulting, with at least 3 years in Service Now.Strong understanding of ITIL framework and process design.Experience with Service Now modules such as ITSM, ITOM, HRSD, or CSM.Proven ability to facilitate workshops and engage with C-level stakeholders.Excellent skills in documentation, business analysis, and requirement gathering.Strong communication, presentation, and stakeholder management skills.Service Now certification(s) such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), or Service Now Business Process Consultant Certification is a plus.Good to HaveExperience in Agile/Scrum methodologies.Knowledge of integration strategies and third-party tools.Familiarity with automation, AI/ML, and digital transformation initiatives.
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Business Process Consultant
1 day ago
Bengaluru, Karnataka, India VBS Concierge Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDuties and ResponsibilitiesConduct comprehensive "As-Is" process assessments across Sales, Operations, Finance, and HR functions.Map end-to-end workflows and cross-functional interactions to identify bottlenecks, redundancies, and improvement areas.Collaborate with stakeholders to understand business goals, challenges, and operational dynamics.Design "To-Be"...
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Business Process Management Consultant
3 days ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family.About the CompanyTata Consultancy Services is a leading global IT services, consulting, and business solutions organization. Our mission is to help customers achieve their business objectives by providing innovative,...
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Business Process Management Consultant
3 days ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family.About the CompanyTata Consultancy Services is a leading global IT services, consulting, and business solutions organization. Our mission is to help customers achieve their business objectives by providing innovative,...
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Business Process Management Consultant
3 days ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family.About the CompanyTata Consultancy Services is a leading global IT services, consulting, and business solutions organization. Our mission is to help customers achieve their business objectives by providing innovative,...
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Business Process Management Consultant
21 hours ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family.About the CompanyTata Consultancy Services is a leading global IT services, consulting, and business solutions organization. Our mission is to help customers achieve their business objectives by providing innovative,...
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Business Process Management Consultant
4 days ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family. About the Company Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization. Our mission is to help customers achieve their business objectives by providing innovative,...
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Business Process Management Consultant
2 days ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family. About the Company Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization. Our mission is to help customers achieve their business objectives by providing innovative,...
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Business Process Management Consultant
20 hours ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family. About the Company Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization. Our mission is to help customers achieve their business objectives by providing innovative,...
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Business Process Management Consultant
2 days ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family.About the CompanyTata Consultancy Services is a leading global IT services, consulting, and business solutions organization. Our mission is to help customers achieve their business objectives by providing innovative,...
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Business Process Management Consultant
1 day ago
Bengaluru, India Tata Consultancy Services Full timeGreetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family.About the CompanyTata Consultancy Services is a leading global IT services, consulting, and business solutions organization. Our mission is to help customers achieve their business objectives by providing innovative,...
