Asst. Officer, Specialist, Operations, Trns Svcs-Trade Operations, Corporate Banking, Technology And

3 weeks ago

Mumbai, India DBS Bank Full time
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Key AccountabilitiesProcessing of Trade Finance transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines. Processing and maintaining the Client services as per expectations at the desired levels and manage all the stake holders.Job Duties & responsibilitiesCapable of handling and managing the Trade finance productsScrutinising & processing Exports / Domestic / Factoring related transactions on systemStrengthen relations with the various stake holders and the client facing branches by resolving all trade queries and issues promptlyOpen to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with team's performance to determine the success of the unitUnderstanding & highlighting the risks in the process, and suggest process improvementsParticipating in various internal & external audits, and keeping the unit audit-ready at all points of timeEnsure SLA/ delivery cut-offs are met on an ongoing basisMaintaining discipline around leaves and working timelinesTraining fellow team members on subject matters on need basisRequired ExperienceShould have good knowledge of various Trade Products related to Documentary Letters of Credit, Exports & Domestic Collections / Financing, ARP, Fund Transfer, and Swifts2-3 years of Work Experience in handling the Trade Finance product.Should have understanding of the underlying ICC publications - UCP600, ISBP, URR, URC and various AML & Sanctions policies.Should have strong analytical & interpersonal skillsHandling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to trade transactions.Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,Capability to identify areas of risk and raise timely concerns/ queries to seniors in the team.Education / Preferred QualificationsGraduate / Post-GraduateCore CompetenciesProcess ManagementStrategizing and Problem solving skillsTechnical CompetenciesKnowledge of all MS office package – Excel / Word/ Power pointGood Computer SkillsOverview of systems used in Cash OperationsWork RelationshipProduct BusinessBusiness TeamsRegional CounterpartsDBS India - Culture & BehaviorsDBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:Demonstrate Business Performance through PRIDE Value Based PropositionsEnsure Customer Focus by Delighting Customers & Reduce ComplaintsBuild Pride and Passion to Protect, Maintain and Enhance DBS’ ReputationEnhance Self Knowledge, Skills and develop Competencies aimed at continuous improvementMaintain the Highest Standards of Honesty and Integrity