Support Associate- SAP Basis OR SAP Cloud Solution

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.  What you'll do  Work with a highly experienced team of technical experts within the Premium Hub CoE RSD Unit  Perform root cause analysis and provide solutions to customers in complex environments for specific fields/areas/solutions Deliver remote Continuous Quality Check (CQC) services or Expert Guided Implementation services as technical/functional expert for broad area of topics  Collaborate with teams in other regions and/or functions across the globe Actively provide customer feedback to development based on delivery Support our customers in their transformation to S/4HANA (on premise or cloud) and/or to the Cloud Be engaged on the latest technologies and SAP products Be accountable for projects and services and deliver Enterprise Support services / projects  Develop new service contents, trainings, specifications and documentation Find learning opportunities in daily tasks by staying curious and open to new experiences that will improve technical and functional knowledge. Flexible to work in shift timings (12 – 9 PM, default) due to the geographical focus of the delivery team based out of Bangalore, India. What you bring  Degree in Computer Science, Data Science (AI related curriculum), Physics, Maths, Engineering or similar 1-3 years of technology Experience in one of SAP cloud solutions, such as SuccessFactors, Ariba, & SAP Analytics Cloud/Datasphere (SAC) More than 3 years of experience will not be considered. Technology: ABAP / Netweaver (Basic to Advanced knowledge – Performance Tuning skills with ABAP will be a plus) Database/Application skills: S/4 HANA  Technical inquisitive nature with strong analytical and problem-solving skill Strong customer-facing experience and business acumen Proven knowledge about SAP Services & Support Portfoli Meet your team  SAP Customer Success – Premium Hub - CoE is recognized for its world-class customer care, its leading service and support offerings and its fast-growing business. We strive to further improve our innovative service portfolio and our customer engagement programs, as well as increasing our delivery efficiency regardless of the deployment mode. Our target is to increase business outcome for customers, make them more efficient and accelerate time to value. This includes all SAP solutions across all deployment scenarios (on premise, cloud, hybrid).  This position is within the Global Remote Service Delivery (RSD) organization, which provides SAP Enterprise Support and SAP Enterprise Support Cloud Editions customers with the relevant methodology and content to drive their innovation agenda based on industry business models requirements; thus providing value realization, resulting in increased customer satisfaction, contract retention and renewals. The role of the Service Consultant Enterprise Support is to ensure excellence in regional customer delivery  #SAPInternalT1 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.