Agent-Spa Desk

2 weeks ago


india St. Regis Hotels & Resorts Full time

Type de Poste

Non-Management
Planifier les services pour des clients individuels ou de grands groupes en utilisant le logiciel de gestion des réservations du spa/salon de beauté. Appeler les clients pour confirmer les services réservés. Répondre aux questions des clients sur les services proposés. Mettre à jour la liste des réservations/annulations tout au long de la journée, informer les intervenants des changements de dernière minute et résoudre les problèmes de planning en collaborant avec le superviseur/responsable. Enregistrer les clients pour les rendez-vous, se faire confirmer le nom et le prénom, et orienter de manière générale les clients dans le spa à leur arrivée. Promouvoir et vendre les services du spa/salon de beauté. Obtenir la caisse attribuée et vérifier l'exactitude des sommes, s'assurer d'avoir suffisamment de monnaie et sécuriser la caisse à tout moment. Traiter les paiements des clients pour les services du spa/salon de beauté et obtenir les autorisations de paiement le cas échéant. Accepter et enregistrer les pourboires en espèce pour les employés. Équilibrer, enregistrer et déposer les recettes auprès de la Comptabilité. Avertir l'Ingénierie des travaux de maintenance et de réparation nécessaires. Signaler les accidents, les blessures et les conditions de travail dangereuses au responsable. Suivre et appliquer toutes les politiques et procédures de la chaîne ; s’assurer de porter un uniforme de travail propre et complet ; avoir une apparence soignée et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialité dans la diffusion d’informations propres à la bannière et/ou à l’hôtel et protéger tous les biens de la compagnie. Accueillir et recevoir les clients selon les standards de la compagnie, anticiper leurs besoins et y répondre, aider les personnes handicapées et remercier chaleureusement les clients. Utiliser un langage clair et courtois lors de toute communication ; répondre au téléphone en employant le langage approprié. Développer des relations professionnelles positives et constructives avec vos pairs. Se conformer aux exigences et standards de qualité. Être habitué à travailler debout, assis et à être en mouvement sur une longue période de temps. Déplacer, soulever, porter, tirer et placer des charges pesant 4,5 kilos maximum de façon autonome. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.QUALIFICATIONS RECOMMANDÉESNiveau d’études: Diplôme d’études secondaires ou équivalence de niveau secondaire.Expérience de travail connexe: Moins d’un an d’expérience de travail connexe.Expérience de supervision: Aucune expérience de supervision.Permis ou certification: Aucune Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable.
Alliant un charme intemporel à un esprit d'avant-garde, l'enseigne St. Regis Hotels & Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même,​ de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe​ internationale et de devenir la meilleure version de vous-même.

  • Front Desk Agent

    2 weeks ago


    india Performance Personnel Services of Pensacola Full time

    Job Description The Front Desk Agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to...

  • SPA Manager

    2 months ago


    india Westin Hotels & Resorts Full time

    JOB SUMMARY Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. CANDIDATE PROFILE...

  • Help Desk Agent

    2 months ago


    india Atelier Lumikha Full time

    Hello, Thanks for connecting. My Company, Atelier Lumikha, serves up smart, streamlined back-office work that leverages offshore talent and proven technology. We do the work: simple or complex, so you’re covered.  During the last decade, we’ve refined an approach to selective hiring and incremental improvement to build a culture of quality performance...


  • india Headspace Headhunting TA Headspace Global Full time

    Job Description Job Opportunity: Assistant Spa Manager & Aesthetic Therapist Location:  Stellenbosch, Western CapeRole Overview:  We are looking for an experienced Aesthetic Therapist who will also assume the responsibilities of an Assistant Spa Manager. This combined role involves delivering aesthetic treatments and supporting the Spa Manager in ensuring...

  • Help Desk Agent

    2 months ago


    india Snaphunt Full time

    The Offer Opportunity within a company with a solid track record of performance Leadership Role Opportunity to make a positive impact The Job Your responsibilities will include: Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries Troubleshoot and resolve client concerns in a timely and professional...


  • india Headspace Headhunting TA Headspace Global Full time

    Job Description Assistant Spa Manager Wanted: Elevate Wellness, Elevate Your Career! Are you ready to step into a role that intertwines luxury, wellness, and leadership? We are on the lookout for an Assistant Spa Manager who is not only adept in the art of aesthetics but also possesses the finesse of management. Join us at our sanctuary of serenity and...


  • India Laxmi Job Consultancy Full time

    ()- Diploma- Fresher - yrs- Job Type : Full Time- - Salary : 14500 To 21500 Per Month- Open- Posted : 2/7/2023 1:55:10 AM**Description**: **Job brief**: We are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and...


  • india Talentuition, LLC Full time

    Job Description Trinity Team at Keller Williams Preferred Realty is growing faster than any other real estate brokerage in Metro Denver because our company is built around you, the agent, not the company!  Our company was founded on the principles of integrity, transparency, and teamwork, and everyone employed by Trinity Team at Keller Williams Preferred ...

  • Front Office Agent

    1 month ago


    india Italian Hospitality Collection Full time

    Job Description Per la New Opening dell'hotel Anglo American, 5* Curio Collection by Hilton, siamo alla ricerca della figura di Front Office Agent, da inserire all'interno del nostro fantastico nuovo team! La nostra struttura Anglo American offre un ambiente accogliente ed elegante che esalta il suo design unico.Il profilo di Front Office Agent che cerchiamo...


  • india SA Technologies Full time

    Job Description Role: IT Call Center Agent-1298 Estimated Duration: 6+ months Location: Phoenix, AZ Position Description     The Client is seeking an Information Technology (IT) Call Center Agent to provide support for internal and external customers. This position will report to a high-volume call center environment as the initial point of contact and...


  • india Product and Technology Full time

    Job Purpose:  The primary responsibility of the Hotel Support Desk Manager is to oversee the efficient operation of the hotel support desk. This role involves managing a team of support agents who assist the front desk teams with bookings, payments, issue resolution and any other support required to improve the hotel attachment. The manager ensures...

  • Agent-Front Desk

    2 weeks ago


    india Renaissance Hotels Full time

    Type de Poste Non-Management Traiter toutes les entrées des clients via la confirmation des réservations, l'affectation des chambres, la distribution et l'activation des clés des chambres. Traiter tous les types de paiements, notamment les notes de chambre, l'argent liquide, les chèques et les cartes bancaires. Procéder au départ des clients,...


  • India - Pune RGF HR Agent Recruitment Full time

    · Interpret and translate between English and Japanese (or Hindi, Marathi).· Interpretation at the plant site between Japanese GM and local engineers (30%), Interpretation/ Translation at meetings (30%), Desk work including translation of emails (30%), others (10%)· Accompany with expats to join meetings and business trips (travel to outstations...


  • india THE BANK OF NEW YORK MELLON CORPORATION Full time

    Associate, Technology Service Desk/On-Site Support Analyst II ServiceNow Administrator role Bring your ideas. Make history.  BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in...


  • India Edgemap Softwares Full time

    **Communication**: Good in Communication **Qualification**: Any Graduate Skills Required **Responsibilities**: 1. Greet clients and set a positive office atmosphere 2. Answer the phone, take messages, and redirect calls to appropriate offices. 3. Organize and maintain files and records; update when necessary 4. Create and maintain updated documents and...


  • Anywhere in India/Multiple Locations, IN CallTek Full time

    About the job :1. Prepare a computer with basic configurations of Operative System, Drivers and Network2. Install and configure Office 365 and basic Applications or Software according to Installation Guides3. Identify basic Hardware or Electric Issues (as High CPU and/or RAM consumption or battery damage)4. Register and control of IT assets assignment5....


  • india STAFIDE Full time

    Job Description About us: Stafide is the premier destination for tech talent consulting, providing comprehensive employment services throughout Europe. Our mission is straightforward: to effortlessly connect job seekers with employers, focusing on the rapidly changing technology sector. Boasting unparalleled expertise and a steadfast commitment, we...


  • india Apollo XCM LLC Full time

    Job Description This is an on-site position based in Medellin, Colombia. Only applications in English will be reviewed. Medical experience is not required for this role. Candidates with a background in Hospitality / Customer Service / are encouraged to apply!Apollo XCM is looking for the best 'Patient Relations Specialist' who will be responsible for...


  • india Apollo XCM LLC Full time

    Job Description This is an on-site position based in Bogota, Colombia. Only applications in English will be reviewed. Medical experience is not required for this role. Candidates with a background in Hospitality / Customer Service / are encouraged to apply!Apollo XCM is looking for the best 'Patient Relations Specialist' who will be responsible for providing...


  • india Staff4Me Full time

    1.Prepare a computer with basic configurations of Operative System, Drivers and Network 2. Install and configure Office 365 and basic Applications or Software according to Installation Guides 3. Identify basic Hardware or Electric Issues (as High CPU and/or RAM consumption or battery damage) 4. Register and control of IT assets assignment 5. Diagnose a...