Help Desk Agent

2 months ago


india Snaphunt Full time

The Offer

  • Opportunity within a company with a solid track record of performance
  • Leadership Role
  • Opportunity to make a positive impact

The Job

Your responsibilities will include:

  • Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries
  • Troubleshoot and resolve client concerns in a timely and professional manner
  • Collaborate with team members and other departments to ensure the best possible customer experience
  • Continuously enhance your knowledge of the latest travel trends, destinations, and industry developments

The Profile

  • Good English communication skills (both written and spoken) to effectively liaise with the stakeholders of the region
  • A genuine passion for travel, tourism, and customer service
  • Strong problem-solving and critical-thinking skills
  • Ability to multitask, prioritize, and work in a fast-paced environment
  • Flexibility to work on shifting schedules, weekends, and holidays
  • A positive attitude, team player mentality, and the ability to adapt to change
  • Flexible working hours and the option to work remotely

The Employer

Our client build and use technology that enhances productivity for virtual staff, support agents, web marketers, and program managers.


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