Quality Consultant

Standard JD for DA Teams

Consultant Quality P1/P2-SQM Role

Experience: 12-16 years, Delivery experience of 3-5 years is preferred

Domain Experience: Refer DA cluster & details shared for respective team domain experience requirement (e.g.: BFSI-Banking/Insurance, NS-Network services, IES/TES-Telecom)

Education Qualification: Bachelors in Electronics / Telecommunication (desired) / B.E (Any Specialization) / Masters in computer applications (MCA)

Skill requirement:

• Experience in various areas of SDLC, with in depth of knowledge about various methodologies like Waterfall, Agile, Testing etc
• Working knowledge on Application support and Development Projects, Knowledge of Agile methodologies
• Quality Management Focus with exposure to SDLC, ISO, CMMI, ITIL, ETOM, Agile / DevOps. Any certifications on these are preferred
• Analytical Skills, have exposure to Six Sigma, Lean or Total Quality Management concepts
• Experience Defect, Prevention, Risk Management, Estimation, Configuration management, Process Improvement / Innovation etc
• Experience of Project Planning, Tracking & Monitoring, understanding of Software Metrics Definition & data Analysis
• Good Interpersonal, Written and Spoken Communication Skills
• Skilled in Process audits, Metrics, Root cause analysis (RCA) & process improvement
• Stakeholder Management & Governance

Role:

• Drive or coordinate the Organization level strategic initiatives in business
• Reviewing entire / E2E development life cycle activities and work products to ensure Compliance with QMS processes like - project planning, monitoring project performance GOALs, SLA & KPI monitoring, CIPs, training, configuration management, risk management etc
• Provide necessary data and support to the management for high risk and low EBITDA projects
• Own end-to-end implementation of DA and DEA practices
• Responsible for implementing and monitoring QA practices and DA plan
• Facilitate Implement High Maturity Practices as per CMMI
• Weekly monitoring of various health reports. collection and review of identified metrics.
• Steering the customization and implementation of Quality Strategy for the assigned portfolio, aligning to delivery leaders and other stakeholders expectations
• Capturing the Customer Satisfaction Levels, Facilitating Identification of Improvement Actions, Action Implementation thereby helping improve Customer Satisfaction
• Driving the implementation of delivery practices, tools, standards, models and frameworks across the assigned portfolio
• Reviewing contracts before sign-off, identifying contractual commitments, enabling effective tracking of commitments
• Driving effective risk management practices across the portfolio, including early risk identification, mitigation and reporting
• Enabling the effective closure of internal / external assessment / audit findings by delivery teams
• Identifying and facilitating Continuous Improvements including Automation Opportunities
• Facilitating the overall delivery governance and performance reporting across services for applicable projects, programs and portfolios

If above JD finds suitable , kindly share the updated cv & Below details to

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Ready to work for all 5 days from office? (Y/N)-

Ready to work on Saturday's when client required? (Y/N)