Salesforce Business Analyst

2 weeks ago

ahmedabad, India GetOnData Solutions Full time

Company Profile :

GetonCRM Solutions is a niche salesforce specialist consulting company.

We are a Salesforce Silver Consulting Partner with experience in salesforce CRM customization, integrations, and building app exchange products on salesforce platforms.

We are one of the top 2 Salesforce CRM Experts in Gujarat.

We have a strong team of 40+ salesforce certified engineers based out of Ahmedabad.

Company Website : https : //getoncrm.com/

Job Title : Salesforce Business Analyst :

Experience : 6-8 Years Profile Overview :

We are seeking a seasoned Salesforce Business Analyst with 6-8 years of experience to join our dynamic team.

- The ideal candidate should have extensive exposure to the Salesforce Cloud platform and a proven track record of collaborating with cross-functional teams to translate business requirements into effective Salesforce solutions.

- While experience in Presales and Account Management is beneficial.

- Additionally, familiarity with European and North American clients is highly desirable.

- If you are a proactive problem-solver with strong analytical skills and excellent communication, we encourage you to apply.

Responsibilities :

- Create and maintain documentation such as process flows, workflows, security setups, and other configurations with support from the Development team.

- Conduct interviews, group sessions, and workshops to extract and analyze client requirements.

- Transform business requirements into technical terms for developers and testers.

- Hands on Experience with Lucid Chart to create Diagrams,Flow charts, Use case diagrams and able to map business requirements in the form of pictorial representation.

- Write detailed user stories adhering to the INVEST rule, ensuring crisp acceptance criteria and identifying dependencies among stories.

- Develop mockups, wireframes, UX designs, flowcharts, and diagrams to explain requirements effectively.

- Collaborate with the Project Manager to ensure a healthy and refined backlog for upcoming sprints.

Prioritize and refine stories, prevent frequent changes to the sprint backlog, and maintain stories in the right priority.

- Work closely with the IT team, answering day-to-day questions around requirements and priorities.

- Collaborate with cross-functional teams to meet deadlines and project schedules.

- Perform User Acceptance Testing (UAT) in staging and obtain sign-offs before deploying functionality to production.

- Obtain acceptance from clients and ensure customer success from the BA perspective.

- Share ideas and best practices with the team, contribute to process improvement initiatives, and stay updated with industry trends and Salesforce updates

Requirements :

- 6-8 years of experience as a Salesforce Business Analyst.

- Strong analytical and problem-solving skills with the ability to research and understand undocumented setups and applications.

- Working knowledge of agile methodologies.

- Flexibility to adapt to shifting priorities, ambiguity, and rapid changes.

- Excellent communication skills (verbal, written, and presentation).

- Proactive, organized, and collaborative approach with a 'can do' attitude.

- Ability to work effectively in a team environment.

- Must hold relevant Salesforce Certification.

- Bachelor's or Master's degree in Computer Science or Business Administration.

- Exposure to the Salesforce Cloud platform such as Sales, service, Community


- Exposure to Industry specific Cloud such as Health cloud, Financial Service cloud.

- Familiarity with European and North American clients.

- Experience in Presales and Account Management is a big plus.

Certification : Relevant Salesforce Certification required

Education : Bachelor's or Master's in Computer Science or Business Administration

(ref:hirist.tech)

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