Salesforce Business Analyst

1 week ago


Ahmedabad, Gujarat, India GetOnData Solutions Full time

Company Profile :
GetonCRM Solutions is a niche salesforce specialist consulting company.

We are a Salesforce Silver Consulting Partner with experience in salesforce CRM customization, integrations, and building app exchange products on salesforce platforms.

We are one of the top 2 Salesforce CRM Experts in Gujarat.

We have a strong team of 40+ salesforce certified engineers based out of Ahmedabad.

Company Website :
https :

Job Title :
Salesforce Business Analyst :

Experience : 6-8 Years Profile Overview :

We are seeking a seasoned Salesforce Business Analyst with 6-8 years of experience to join our dynamic team.

  • The ideal candidate should have extensive exposure to the Salesforce Cloud platform and a proven track record of collaborating with crossfunctional teams to translate business requirements into effective Salesforce solutions.
  • While experience in Presales and Account Management is beneficial.
  • Additionally, familiarity with European and North American clients is highly desirable.
  • If you are a proactive problemsolver with strong analytical skills and excellent communication, we encourage you to apply.

Responsibilities :

  • Create and maintain documentation such as process flows, workflows, security setups, and other configurations with support from the Development team.
  • Conduct interviews, group sessions, and workshops to extract and analyze client requirements.
  • Transform business requirements into technical terms for developers and testers.
  • Hands on Experience with Lucid Chart to create Diagrams,Flow charts, Use case diagrams and able to map business requirements in the form of pictorial representation.
  • Write detailed user stories adhering to the INVEST rule, ensuring crisp acceptance criteria and identifying dependencies among stories.
  • Develop mockups, wireframes, UX designs, flowcharts, and diagrams to explain requirements effectively.
  • Collaborate with the Project Manager to ensure a healthy and refined backlog for upcoming sprints.
Prioritize and refine stories, prevent frequent changes to the sprint backlog, and maintain stories in the right priority.

  • Work closely with the IT team, answering daytoday questions around requirements and priorities.
  • Collaborate with crossfunctional teams to meet deadlines and project schedules.
  • Perform User Acceptance Testing (UAT) in staging and obtain signoffs before deploying functionality to production.
  • Obtain acceptance from clients and ensure customer success from the BA perspective.
  • Share ideas and best practices with the team, contribute to process improvement initiatives, and stay updated with industry trends and Salesforce updates

Requirements :

  • 68 years of experience as a Salesforce Business Analyst.
  • Strong analytical and problemsolving skills with the ability to research and understand undocumented setups and applications.
  • Working knowledge of agile methodologies.
  • Flexibility to adapt to shifting priorities, ambiguity, and rapid changes.
  • Excellent communication skills (verbal, written, and presentation).
  • Proactive, organized, and collaborative approach with a 'can do' attitude.
  • Ability to work effectively in a team environment.
  • Must hold relevant Salesforce Certification.
  • Bachelor's or Master's degree in Computer Science or Business Administration.
  • Exposure to the Salesforce Cloud platform such as Sales, service, Community
Exposure to Industry specific Cloud such as Health cloud, Financial Service cloud.

  • Familiarity with European and North American clients.
  • Experience in Presales and Account Management is a big plus.

Certification :
Relevant Salesforce Certification required

Education :
Bachelor's or Master's in Computer Science or Business Administration

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