Team Lead

4 weeks ago


chennai, India Cognizant Full time

Service Delivery Manager - HR Ops

Qualification :

Professional qualifications Intermediate/ Upper Intermediate as minimum standard of English.

Experience :

4 – 6 years relevant experience

Skills Required :

Should have end-to-end experience in US payroll operations & Customer Service Communication skills should be excellent Should have people handling & client handling skills Should have good knowledge in Excel, PowerPoint, Reporting, SOP writing & MsVisio Experience in SLA metrics preparation

Roles & Responsibilities :

Time & Labor exceptions Payroll processing Gross to net validation Tax setup, validation and reconciliation Garnishment processing and validation Respond to payroll inquiries (Calls and Emails) Interact with clients Adhering to Client SLA and KPI’s

Must Have Skills

MS Excel

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Feb 09 2024


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