Assistant Transport Manager

4 weeks ago

gurugram, India JLL Full time

Assistant Transport Manager

Integrated Facilities Management

What this job involves:

Promoting our services and developing our business

Operations Management

 Provide local insight and participate in strategic decisions related to transport services.

 Participate in vendor meetings and vendor management.

 Manage delivery of transport services at the client site which will include data collection, routing, fleet allocation, movement tracking, customer query / issue resolution, compliance checks and emergency support.

 Operational supervision to meet SLAs and expected quality / safety standards.

 Formulating guidelines, operating procedures and internal controls.

 Ongoing communication with customers.

 Regular updates / presentations to site leaders.

 Identifying areas for continuous improvement.

Relationship Management

 Assist leadership in managing relationships with key customers.

 Ensure effective coordination with functional leads from both GSH and client which will

include HR, Finance, Health & Safety, Sourcing, and Security services.

 Participate and provide updates in operational review meetings.

General

 Standardization - Adapt and standardize processes consistent with other sites.

 Financial Management – expense

tracking, variance reporting & accruals and ensure that all reporting is accurate and

timely.

 Compliance – Regular review of managed services to ensure compliance with client /

policies, statutory regulations, health & safety standards and local guidelines /

processes as applicable to both in-house and outsourced staff.

 Reporting – Ensure timely and accurate updation of key metrics and reports. These will

include KPIs, operational metrics such as on-time arrivals, cost, vendor performance,

incident reports, occupancy levels etc.

 Contingency Planning – Work with team to ensure backup planning for critical services.

 Vendor Management – Ensure strong engagement with client vendors / service

providers, timely issue resolution, accurate & timely payments.

Sound like you? To apply you need to be:

Education and experience

A Bachelor’s degree in any stream, and you’ll need between 5 to 7 years’ experience in Transport Operations.

A relationship builder

As well as a keen desire for success in Transport, you’ll have the ability to handle end to end Transport Operations with business owners, senior executives, and high-level corporate decision makers. You’ll also be good at team relationships and excellent interpersonal skills. 

An eye for detail

You’ll have an eye for detail and an ability to analyse qualitative and quantitative information – and translate this into strategic deliverable. 

Great organisational skills

You’ll have great time management and organisational skills, and be good at meeting deadlines in a fast-paced work environment and adapting to your team’s or client’s changing requirements. 

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Keep your ambitions in sight and imagine where JLL can take you...

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