Sr. Employee Relations Manager

5 days ago

Bengaluru, India Opentext Full time

The Opportunity

As a core part of the newly formed Employee Relations Centre of Excellence , youll partner with Regional HR leadership across India and APJ. This role provides strategic guidance and hands-on support on ER matters like performance management, investigations, grievances, policy compliance, accommodations, and offboardingall with a strong focus on applicable labor laws in India and the Philippines.

What Youll Do

  • Provide coaching to leaders and HR on performance improvement, feedback delivery, disciplinary action, and exitsensuring fairness and proper documentation
  • Lead investigations : assemble teams, collect data, interview relevant parties, and present objective findings and recommendations
  • Collaborate with Global ER to customize international policies and tools for the regional context
  • Handle emotionally sensitive cases with neutrality and discretion , including mediation between employees
  • Advise on HR legal issues , including accommodations and policy compliance in consultation with Legal teams
  • Apply your expertise in India and Philippines labor laws for ER case resolution and risk mitigation
  • Use active listening, critical questioning, and analysis to help leaders normalize challenging situations
  • Prepare monthly/quarterly reports on ER metrics, identifying trends and recommending improvements
  • Maintain strict confidentiality and integrity in managing sensitive employee data and cases

What It Takes

  • A bachelors degree (HR, Law, or equivalent professional experience)
  • 8+ years of experience in Employee Relations, with strong IR case management skills
  • Proven ability to conduct neutral and timely investigations
  • Excellent communication, listening, and mediation abilities
  • Strong judgment with the capability to handle multiple cases in a fast-paced environment
  • Deep knowledge of India and Philippines employment legislation
  • High ethical standards and the ability to build trust at all levels
  • Experience mentoring HR partners or ER specialists

What We Offer

  • The chance to shape best-in-class ER practices across a fast-growing APJ region
  • High visibility working with regional and global HR & Legal leadership
  • Opportunity to influence talent strategy through data-driven ER insights
  • A collaborative, supportive, and strategically important HR environment

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