Desktop Support Specialist

1 week ago


Mumbai, India TP Full time

Job Location:- Malad, MumbaiExp Required:- 6 months to 3 YearsTech Check / Desktop Support/24/7 Work from office- L1 SupportKey ResponsibilitiesTechnical Support: Respond to user tickets related to hardware, software, and networking problems.Installation & Configuration: Set up new systems, install applications, and configure peripherals.Troubleshooting: Diagnose and resolve issues remotely or on-site.Maintenance: Perform routine checks, updates, and repairs on IT equipment.Documentation: Maintain logs of issues, solutions, and system configurations.User Training: Educate users on new software, basic troubleshooting, and IT policies.Security Compliance: Ensure systems adhere to security protocols and install antivirus software.Proven experience in desktop or technical support rolesFamiliarity with Windows, MacOS, and Linux environmentsKnowledge of office automation tools and computer peripheralsUnderstanding of network security and antivirus programsStrong problem-solving and multitasking abilitiesgood communication and customer service skills



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