Citrix Administrator

6 days ago


Bengaluru, India Mouser Electronics Full time

JOB DESCRIPTION

Title: Windows/Citrix System Administrator

Location: Bangalore, India

The Systems Administrator is responsible for the monitoring and support of server infrastructure and business

applications. System Admin must ensure high availability of all critical systems and infrastructure by use of monitoring

and support tools and best practices.


ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

  • Knowledge of working with Citrix end users and working with application teams to install, improve or deploy
  • updates to their applications installed in Citrix.
  • Assists in creating scripts to monitor citrix systems, diagnostics, resolve issues, and automate routine tasks.
  • Research and Development for key IT infrastructure and strategies.
  • Analyzes and resolves end user citrix issues, gathers information to identify needs, evaluates systems and
  • network requirements.
  • Served as part of a team that rolled out Citrix Thin Client solutions then followed the imaging of all
  • workstations to work with the Citrix solution.
  • Analyze Participate in 24/7 on-call support for system availability and client support.
  • Troubleshoot and resolve citrix applications failure issues.
  • The documentation, analysis, implementation, testing or modification of Server infrastructure.
  • Ensure redundancy and stability for all critical citrix systems.


SKILLS & CERTIFICATIONS

  • Expert knowledge in Citrix Administration with both XenApp and XenDektop using PVS/MCS with multiple sites and farms directory in VMware/Nutanix.
  • Strong knowledge in design, implementation, troubleshooting of Citrix XenApp and Xendesktop.
  • Familiarity with modern operating systems and server platforms.
  • Daily duties included Level 2 support of facilities and to assist with setup of new users on the thin client solution.
  • Willing to work flexibly and with enthusiasm.
  • Implement Citrix policies to centrally manage Citrix users and application settings and applied Load
  • Balancing to increase application availability and efficiency. All the implementation was according to the business requirements and according to the Best practices.
  • Ensure the security of the server infrastructure by implementing industry best practices regarding privacy, security, and regulatory compliance.
  • Develop and maintain documentation about current environment setup, standard operating procedures, and best practices
  • Have familiarity with MS SQL server, windows clustering, domain controller setup, and group policy.
  • Manage the Citrix environment. Including Citrix Netscaler, Storefront, VDA, MCS, PVS and UPM.
  • Work with utilities like XenAppPrep and SysPrep to help clone the XenApp servers for future deployment and expansion.
  • Excellent written and verbal communication.
  • Good understanding of different Citrix Systems.
  • Excellent understanding of Citrix Netscaler platform.
  • Excellent understanding of Infrastructure monitoring.
  • Citrix CCA-V, CCP-V, or CCE-V required
  • Excellent communication and conversation skills (Verbal and Written)
  • Highly disciplined approach to testing and documentation
  • Technical precision in process and as-built documentation
  • Great customer-facing communication – focus on follow through in a distraction-driven environment.
  • Extensive experience with Citrix Provisioning services, image optimization, image management, and image
  • UAT procedures.
  • Candidate should have worked on large deployment of Virtual servers including cloning, template deployment.
  • Thorough experience with Citrix Virtual Apps and Desktops, including iterative testing, GPOs, Citrix Policy, UPM, etc.
  • Advanced knowledge of administration, engineering, and implementation of Citrix Xen Desktop and XenApp 7.X, XenDesktop 7.X,
  • Proven success in enterprise virtualization global architectures having multiple Active Directory Domains, XenApp Farms, XenDesktop Farms, PVS Farms, multiple zones, Citrix Policies
  • Citrix related process debugging experiencing utilizing Citrix tools, Microsoft System Internals Tools, and PVS logging
  • Windows 2012/2016/2019 Servers - provision, recovery, maintenance, troubleshooting of OS and hardware issues, user profiles, policies, decommission etc.
  • Excellent working knowledge of Windows, DNS, DHCP and WINS. Microsoft Active Directory Group Policies and Organizational Units
  • Resources must have previous experience with Vmware ESX/Xenserver
  • Advanced knowledge regarding local High-Availability relative to servers, power, networking, and remote management capabilities
  • ITIL Processes - Change, Incident and Problem management
  • Must have experience in creating and maintaining SOPs to run offshore operations
  • Experience in handling escalated issues including coordination of a global workforce to address needs quickly
  • Ensure the security of the server infrastructure by implementing industry best practices regarding privacy, security, and regulatory compliance.
  • Ensure data protection and recoverability for all supported systems.
  • Escalate/communicate issues and concerns as necessary.
  • Participate in 24/7 on-call support for system availability and client support.
  • Must work independently and in a group to manage full scope of responsibilities with minimal supervision.


EDUCATION & EXPERIENCE

  • Bachelor’s Degree in Computer Science
  • 4+ years of experience working with server hardware, software, and applications


This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.


About Mouser: Mouser Electronics, a Berkshire Hathaway company, is an award-winning, global authorized semiconductor and electronic component distributor for over 1,100 leading manufacturing brands focused on rapid New Product Introductions from its manufacturing partners for electronic design engineers and buyers. Mouser was started in the year 1964 and is headquartered at Mansfield, Texas. We are around 2500+ employees and have 27 offices located around the globe. With over $2 billion in annual revenue, Mouser is ranked as the seventh largest electronic component distributor in the world. We conduct business in 21 different languages and 34 currencies. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. Mouser has a strong commitment to customer service, that’s why we’ve won awards for our legendary worldwide customer service excellence. Selection, speed and accuracy are the core of Mouser’s state-of-the-art distribution center, with sophisticated equipment enabling us to process orders 24/7 Website: Electronic Components Distributor - Mouser Electronics India


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