ServiceNow Technical Lead

1 month ago

PuneHyderabadBangaloreChennai, India Spot Your Leaders Full time

Job Description :


- Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements.


- Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems.

- Experience designing and implementing client facing solutions leveraging involving ServiceNow.

- Experience of performance compliant design, sustainable solution architecture

- Experience implementing and integrating enterprise software applications.

- Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions

- Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.

- Design and develop ServiceNow data model to support process integrations

- Ability to understand ServiceNow lifecycle, multitask, time management skills

- Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments.

- Business analysis and requirements gathering abilities.

- Ability to learn technology quickly through instruction and self-training

- Practical experience with agile methodologies/tools

- Hands-on development experience in the ServiceNow platform notably CSM, ITSM, ITOM, ITAM

- Deep understanding of the key technologies used building ServiceNow integration solutions including Integration Hub, SSO, Rest services etc.

- Should have built and applied insight about emerging technology, including ServiceNow roadmap capabilities, to develop and deliver new digital solutions

- Experience with Agile and Scrum development approaches

- Strong experience in Integrations with 3rd party tools using (web services, SOAP, email, MID, etc).

- Experience in loading data into SNOW from third party system using Web Services and Import Sets.-

- Should have experience at UI Scripting, UI Action UI Policy, UI Macro, Business Rules, Workflow development, service-now admin, Reporting in ServiceNow SQL, Database view in ServiceNow

- Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies

- Should be able to create technical documentation for reference and reporting

- Hands-On experience on MID Server Integrations

- Implementation experience in ServiceNow Discovery & ITAM modules

- Hands-on experience in hardware/ software asset reconciliation

- Experience in installing HAM/SAM Modules

- Knowledge on ITIL modules such as Incident, Problem, Change & Request fulfilment

- Hands-on experience in Creating and maintaining API's and data integration processes between ServiceNow and other services.-

- Should be able to build customized dashboards and reports based on client's requirements

- Implementation and customization of CSM Portal, Agent Workspace and Service Portal

- Having knowledge on TSM, ITOM Event Management, Health Log Analytics, Metrics Intelligence modules are preferred

- Should have experience in deploying packages across test/prod instances

- Having ATF experience is preferred

- Must have interest to coach/mentor junior engineers and deliver assigned tasks

- Should have good slide preparation and presentation skill

Note : Candidate should be willing to learn new modules in ServiceNow and deliver as per Project requirements

(ref:hirist.tech)

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