Manager - HR Systems Solution T500-19603

About McDonald's:

One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Job Description:

McDonald's has an exciting opportunity for a Manager, HR Systems (Functional Solutions Specialist – Talent Management (TM) role based in our India Global Business Services Office. You will be responsible for liaising with the business to understand and translate requirements into technology needs for Talent Management processes in SAP SuccessFactors. You will partner with the Technology and AMS teams to develop and test solutions while analyzing, defining, and improving TM-related processes and systems to support the organization's key capabilities.

The candidate is expected to reside within India.

Responsibilities:

In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to:

Cross-functional Collaboration & Stakeholder Management:

• Collaborate with Talent Management leaders and stakeholders to collect and document their requirements related to SAP SuccessFactors, processes, and data
• Advise leaders on how to optimally leverage technical capabilities to align with their strategic objectives
• Work with cross-functional teams to design TM solutions, ensuring they align with the organization's strategic priorities

Talent Management Delivery:

• Support the delivery of the Talent Management solutions strategy
• Serve as the Talent Management system expert, coordinating solutions and tools, transactional and reporting capabilities, interfaces, testing, and any related communications or training support related to that functional capability

Talent Management System & Process Management:

• Assess the effectiveness and suitability of existing TM tools and recommend enhancements or replacements as needed
• Manage requests for system configuration, upgrades, and all requests for application changes, customizations, and/or minor enhancements
• Create comprehensive documentation, including business requirements, functional specifications, data models, and process maps
• Perform regular audits to ensure data integrity with TM technology solutions
• Support resolution of data errors and problems and ensure data integrity
• Ensure TM systems and processes comply with regulatory requirements and maintain data security and privacy standards

Qualifications:

Basic Qualifications:

• A degree in HR or Technology related field preferred
• Experience working in HR Systems, TM Systems, or SAP SuccessFactors
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure
• Experience working across many countries and cultures
• English Proficiency (written and verbal IRL Level 4)
• Proven track record of managing and mentoring global teams across multiple regions
• Expert in driving cross-functional initiatives, ensuring organizational objectives are met seamlessly
• Demonstrated ability to operate as a people manager, leading diverse, complex teams, fostering a culture of innovation and collaboration across global markets

Preferred Qualifications:

• TM Systems Expertise & Skills
• Technical knowledge in TM Systems
• Understands the needs and challenges of global leaders
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Knowledge of HR compliance and data privacy regulations
• Strong business acumen
• Open to learning new systems and processes
• Exceptional communication (verbal and written) and interpersonal skills
• Positive attitude and a willingness to learn; self-starter
• Strong ability to influence others; able to build and drive a strong business case for people as a growth driver
• Experienced in collaborating with cross-functional partners in a matrixed environment
• Continuous improvement and growth mindset