SAP CS Consultant

4 weeks ago

Hyderabad, India YASH Technologies Full time

We are looking for an experienced SAP CS ConsultantSAP CS ..Customer Service Consultant- Should have a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module .- Bachelor’s degree in Computer Science or equivalent from an accredited college or university.- Experience of SAP S/4 HANA Rise on AWS is mandatory- S4 Certification will be added advantage- Experience on the following topics in CS moduleOrg. Structure, CS Master Data / Supporting Doc. Types for Service, PricingCorrective Maintenance Service, Preventive Maintenance ServiceService Contract Management,Service Monitoring and AnalyticsWarranty Claim Management - Customer Claim ProcessingWarranty Claim Management - Supplier Recovery ProcessingIn-House Repair (3XK)Recurring ServicesService Order ManagementInteraction Center Service Request ManagementBusiness Process Requirement GAPs and AnalysisRICEF-W Objects- Must be proficient in handling Issues/ troubleshooting / support functions.- Should have experience in building the integration of SAP with applications which are non-SAP.- Good knowledge on ticketing tools like service now, solution Manager etc.- Ability to establish and maintain a high level of customer trust and confidence.- Excellent communication skills.- Ready to work in 24 x 5 support environment.If you are considering a job change, please share your resume with the following details for further discussion:- Total Experience:- SAP Experience:- Current Company:- Current CTC:- Expected CTC:- Current Location:- Availability (Notice Period):Note: Candidates with a joining availability of 30 days or less are preferred..Best regards,Samiksha DubeyTalent Acquisition TeamYash Technologies

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