SAP S4 HANA CS

4 days ago

Hyderabad Bengaluru Mumbai, India Infosys Limited Full time

Job Description Description We are seeking an experienced SAP S4 HANA Customer Service (CS) Consultant with 5-10 years of experience to join our dynamic team. The ideal candidate will have a strong background in SAP S4 HANA implementations, specializing in the CS module. You will play a key role in enhancing our customer service processes through effective use of SAP technology. Responsibilities - Gather and analyze business requirements for SAP S4 HANA Customer Service (CS) module. - Configure and customize the SAP S4 HANA CS module to meet business needs. - Collaborate with cross-functional teams to integrate CS processes with other SAP modules. - Provide support for SAP S4 HANA CS system issues and troubleshoot problems as they arise. - Conduct user training sessions and create documentation for end-users. - Participate in project planning, execution, and monitoring to ensure timely delivery of solutions. - Stay up-to-date with SAP S4 HANA updates and best practices to continuously improve system performance. Skills and Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. - 5-10 years of experience in SAP S4 HANA Customer Service module implementation and support. - Strong knowledge of SAP S4 HANA architecture and functionality. - Proficient in customizing SAP CS module including service order management, warranty management, and service contracts. - Experience in integration with other SAP modules such as SD, MM, and FI. - Strong analytical and problem-solving skills with the ability to troubleshoot complex issues. - Excellent communication skills to interact with stakeholders and technical teams effectively. - Certification in SAP S4 HANA CS is a plus.

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