Training And Quality Manager
3 days ago
Role: Training & Quality Manager Training & Quality ManagerDepartment: BusinessLocation: JodhpurReports to: Chief Business OfficerAbout LXMELXME Money Made for Her.LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence.From LXME Pay (ourUPI-led payments platform)to Invest and Learn , weʼre building a new kind of financial experience — one that starts with education and ends with empowerment.About the RoleThe Training &Quality Manager willbe the capability and compliance custodian of LXMEʼsbusinessorganization. Youʼll design and deliver training programs that empower every customer-facing team — from Sales to Distribution to Money Coach — while ensuring excellence in quality, compliance, and customer experience.This is a hands-on role that combinescontent creation, facilitation, quality audits, and performance enablement — to drive real, measurable improvement across sales, service,and advisory functions.What Youʼll Build / Lead / OwnDesign and maintain LXMEʼs central trainingframework & playbook for all teams.Conduct onboarding, refresher, and product certification programs (including NISM). Develop sales and soft-skill trainingmodules aligned with LXMEʼs missionand tone.Lead QA audits (voice and non-voice) — ensuring accuracy, compliance, and empathy in every customer interaction.Build and maintain quality scorecards , dashboards, and improvement plans.Track and report CSAT, NPS, and quality trends ; implement feedback loops with team leaders.Partner with team heads to ensure post-training performance uplift and measurable ROI from enablement efforts.What Success Looks Like100% trainingcompletion and certification compliance.Improved sales conversion and service qualitypost-training. Reduction in compliance and communication errors.Continuous NPS / CSAT improvement.Data-backed QA reporting adopted across all CBO verticals.Who You AreA passionate trainer and meticulous quality lead rolled into one.Comfortable designingcontent, facilitating sessions,and leading audits hands-on.Analytical and structured — capable of linking trainingoutcomes with businessKPIs. Experienced in fintechor BFSI customer environments.Excited to contribute to LXMEʼs mission of making financial confidence a lived reality for women.Qualifications & Experience4–6 years of experience in training,QA, or enablement roles within fintech, BFSI, or customer experience domains.Proven expertise in sales training, call quality management, and compliance adherence.Strong commandof Excel / QA scorecards / presentation tools for reports. Exceptional communication and facilitation skills.Familiarity with NISM certification processes preferred.Why LXMEAt LXME, everyconversation counts.Youʼll ensure that every salespitch, support call,and coaching sessionreflects LXMEʼs promise-‘Money Made for Herʼ delivered with trust, empathy,and precision.
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Quality and Training Manager
1 day ago
Jodhpur, India Lxme Full timeRole: Training & Quality Manager Training & Quality Manager LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence. From LXME Pay (ourUPI-led payments platform)to Invest and Learn , weʼre building a new kind of financial experience — one that starts with...
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Training And Quality Manager
3 days ago
Jodhpur, India Lxme Full timeRole: Training & Quality Manager Training & Quality Manager Department: Business Location: Jodhpur Reports to: Chief Business Officer About LXME LXME Money Made for Her. LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence. From LXME Pay (ourUPI-led...
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Training And Quality Manager
2 days ago
Jodhpur, India Lxme Full timeRole: Training & Quality Manager Training & Quality Manager Department: Business Location: Jodhpur Reports to: Chief Business Officer About LXME LXME Money Made for Her. LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence. From LXME Pay (ourUPI-led...
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Training And Quality Manager
1 day ago
Jodhpur, India Lxme Full timeRole: Training & Quality Manager Training & Quality Manager Department: Business Location: Jodhpur Reports to: Chief Business Officer About LXME LXME Money Made for Her. LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence. From LXME Pay (ourUPI-led...
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Training and quality manager
9 hours ago
Jodhpur, India Lxme Full timeRole: Training & Quality Manager Training & Quality Manager Department: Business Location: Jodhpur Reports to: Chief Business Officer About LXME LXME Money Made for Her. LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence. From LXME Pay (our UPI-led...
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Training and quality manager
2 days ago
Jodhpur, India Lxme Full timeRole: Training & Quality Manager Training & Quality Manager Department: Business Location: Jodhpur Reports to: Chief Business Officer About LXME LXME Money Made for Her. LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence. From LXME Pay (our
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Training And Quality Manager
3 days ago
Jodhpur, India Lxme Full timeRole: Training & Quality ManagerTraining & Quality ManagerDepartment: BusinessLocation: JodhpurReports to: Chief Business OfficerAbout LXMELXME Money Made for Her.LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence.From LXME Pay (ourUPI-led payments...
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Training And Quality Manager
3 days ago
Jodhpur, India Lxme Full timeRole: Training & Quality ManagerTraining & Quality ManagerDepartment: BusinessLocation: JodhpurReports to: Chief Business OfficerAbout LXMELXME Money Made for Her.LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence.From LXME Pay (ourUPI-led payments...
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Training And Quality Manager
1 day ago
Jodhpur, India Lxme Full timeRole: Training & Quality ManagerTraining & Quality ManagerDepartment: BusinessLocation: JodhpurReports to: Chief Business OfficerAbout LXMELXME Money Made for Her.LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence.From LXME Pay (ourUPI-led payments...
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Training And Quality Manager
20 hours ago
Jodhpur, India Lxme Full timeRole: Training & Quality ManagerTraining & Quality ManagerDepartment: BusinessLocation: JodhpurReports to: Chief Business OfficerAbout LXMELXME Money Made for Her.LXME is Indiaʼs first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence.From LXME Pay (ourUPI-led payments...