Warehouse and logistics executive

2 days ago


Bhiwandi, India Pilgrim Full time

About the Role Join our team as the ultimate logistics guru You'll masterfully manage orders, squash discrepancies, and keep warehouses in tip-top shape. With your Excel skills and charming communication, you'll ensure smooth deliveries and onboard new partners with ease. If you're a problem-solving whiz with a knack for logistics, we want you Roles and Responsibilities ● Order Management: Oversee end-to-end B2 C and B2 B order processes from creation to delivery. Provide regular status updates to customers and manage B2 B documentation. ● Performance Monitoring: Track and review Warehouse & Delivery Partners' performance against SLAs. Share projections with teams and suggest improvements. ● Discrepancy and Returns Handling: Resolve order discrepancies and handle returns per company policies. Implement measures to minimise future issues. ● Reporting: Maintain and analyse performance metrics, including Fill Rate, Turn-around Time, Cost, Discrepancies, and Inward performance. ● SOP Deployment: Ensure adherence to warehouse SOPs, guide staff, conduct audits, and continuously improve processes based on feedback. ● Logistics Partner Management: Identify, onboard, and track new logistics partners for optimal delivery performance. The Ideal Profile ● Basic understanding of warehousing and logistics operations. ● Strong analytical and problem-solving skills. ● Good communication and interpersonal skills. ● Ability to work collaboratively in a fast-paced environment. ● Proficient in MS Excel. Location Bhiwandi (Maharashtra)



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