Social Media Manager and Customer Relations
1 month ago
The Logical Lamp is a STEM Education Academy located in the Kolkata metropolitan area. Founded by Mrs. Surbhi Bagla, the academy aims to provide practical and experimental methods of educating science, technology, engineering, and mathematics (STEM) to children aged 3 - 10. Inspired by their son's school in an international board education and STEM academies in South Africa, USA, Malaysia, Singapore, and Dubai, the founders created The Logical Lamp to focus on hands-on learning with real-world applications. The academy is accredited by the STEM Academy of USA.
Role Description
This is a full-time on-site role for a Social Media Manager and Customer Relations professional at The Logical Lamp. The role involves managing the academy's social media presence, including creating and implementing social media marketing campaigns, developing and executing communication strategies, and optimizing social media for maximum reach and engagement. The role also includes managing customer relations and ensuring a positive experience for students and parents.
Qualifications
- Social Media Marketing and Social Media Optimization (SMO) skills
- Excellent communication skills
- Experience in developing and executing content strategies
- Strong writing skills
- Ability to create engaging and creative content
- Experience in managing customer relations to interact with parents and make them understand whole concept of what us being dine.
- Knowledge of current social media trends and platforms
- Ability to work effectively in a team
- Experience in the education industry is a plus
- Bachelor's degree in Marketing, Communications, or related field
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