NetSuite CRM Consultant

4 weeks ago

Pune, India Rosemallow Technologies Full time

Position Summary :

We are seeking experienced NetSuite CRM Consultants to join our dynamic team. The ideal candidate will have a strong background in NetSuite CRM either as a Techno-Functional, Technical, or Functional Consultant. Experience in the media domain will be a strong advantage. This role offers flexibility and the opportunity to work across diverse projects in a collaborative environment.

Key Responsibilities :

  • Analyze business processes and requirements to design and implement NetSuite CRM solutions.

  • Customize NetSuite modules using Suite Script, workflows, and integrations (for technical/techno-functional roles).

  • Support NetSuite CRM implementation, configuration, and optimization (for functional roles).

  • Collaborate with cross-functional teams, stakeholders, and end-users to ensure successful project delivery.

  • Provide end-user training, documentation, and ongoing support.

  • Ensure CRM best practices, system compliance, and data integrity.

  • Leverage domain expertise to enhance customer experience, especially in media and digital marketing environments.

Qualifications :

  • Minimum 8+ years of experience working with NetSuite CRM.

  • Strong understanding of CRM processes, customer lifecycle management, and sales operations.

  • Techno-functional/Technical roles : Hands-on experience with Suite Script, Suite Flow, Suite Talk, and custom integrations.

  • Functional roles : Strong knowledge of CRM workflows, configurations, and user adoption strategies.

  • Experience working in or with media industry clients is highly preferred.

  • Excellent communication and stakeholder management skills.

  • Self-motivated with the ability to work independently or as part of a distributed team.

  • Open to freelancers who can contribute quality hours on a regular basis.

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