Operations Manager

4 weeks ago


delhi, India noon Full time
Job Title: Seller Operations Manager
Location: Gurgaon, Cyber Hub
About noon
noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers#39; online needs.
noon operates without boundaries; we are aggressively and voraciously ambitious. Starting in 2017 with noon.com, the region’s homegrown e-commerce platform and leading online shopping destination, noon is now a digital ecosystem of products and services - noon, noon Daily, noon Food, NowNow, SIVVI, noon VIP, and noon Pay.
At noon we have the courage to pursue what seems impossible, we work hard to get things done, we go to great lengths to ensure that the experience of everyone from our customers to our sellers or noon Bandidos is stellar but above all, we are grateful for the opportunities we have. If you feel the above values resonate with you – you will enjoy this incredible journey with us
Job Description
The Seller Operations Manager will play a crucial role in ensuring the smooth and efficient operation of our seller support and management systems. This position involves overseeing the daily activities of the seller operations team, developing and implementing strategies to enhance seller satisfaction, and working closely with various departments to streamline processes and improve overall performance.
You will:
Team Leadership: Manage, mentor, and develop the seller operations team, fostering a collaborative and high-performance culture.
Process Optimization: Analyze current processes and identify areas for improvement to enhance efficiency and effectiveness. Implement best practices and innovative solutions.
Seller Support: Oversee the resolution of seller issues, ensuring timely and effective communication. Develop and maintain strong relationships with sellers to understand their needs and challenges.
Performance Metrics: Monitor key performance indicators (KPIs) related to seller operations and support. Prepare and present regular reports on team performance, identifying trends and areas for improvement.
Collaboration: Work closely with other departments, including product development, supply chain, and customer service, to ensure a seamless experience for sellers.
Policy Development: Develop and implement policies and procedures to ensure compliance with company standards and industry regulations.
Training and Development: Create and deliver training programs for sellers and internal staff to enhance knowledge and skills related to eCommerce operations.
Problem Solving: Address and resolve complex operational issues, providing guidance and support to the team and sellers as needed.
Project Management: Lead and participate in cross-functional projects aimed at improving seller operations and overall platform performance.
Qualifications Required
Education: Bachelor’s degree in Engineering, Business Administration, Operations Management, or a related field. Master’s degree is a plus.
Experience: Minimum of 5 years of experience in eCommerce operations, with at least 2 years in a managerial role.
Skills:
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Effective communication and interpersonal skills.
Proficiency in eCommerce platforms and tools.
Knowledge of industry regulations and best practices.
Attributes:
Detail-oriented with a focus on accuracy and efficiency.
Ability to thrive in a fast-paced and dynamic environment.
Strong organizational and multitasking abilities.
Customer-centric mindset with a passion for delivering exceptional service.
Who will excel?
We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.
Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.
Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.

  • delhi, India AXA Group Operations Full time

    Core Operational Responsibilities:Ensure continual improvement in operational risks at all levels. The position is required to adopt a partnership approach to understand underlying risks and recommend appropriate fit-for-purpose practices in all COEs & enabling functions such as Facilities, HR, Finance, Procurement, IT, etc. ▪ Play the role of an enabler...


  • New Delhi, India Egis Operations Full time

    The Environmental Social Governance Engineer is in charge of the definition, improvement and monitoring of the ESG policy, rules and practices in collaboration with the Business Line, the Region Middle East & Saudi Arabia and the country India, in conformity with the Group policies, corporate rules, with the local regulations, Health & Safety rules and the...


  • new delhi, India Egis Operations Full time

    The Environmental Social Governance Engineer is in charge of the definition, improvement and monitoring of the ESG policy, rules and practices in collaboration with the Business Line, the Region Middle East & Saudi Arabia and the country India, in conformity with the Group policies, corporate rules, with the local regulations, Health & Safety rules and the...

  • Operations Manager

    2 days ago


    Delhi, Delhi, India Brick & Bolt Full time

    We are seeking a highly skilled and experienced Operations Manager to oversee our company's operational activities and ensure smooth daily operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a strategic mindset to drive operational excellence.Responsibilities: Develop and implement...

  • Operations Manager

    1 month ago


    delhi, India svahubmedia Full time

    Company DescriptionWelcome to Svahub Media! We are a global company that offers world-class solutions in creative design and cutting-edge technology. Our mission is to help businesses unlock new growth opportunities and transform their operations. With a presence in cities like Tokyo and Toronto, we are dedicated to disrupting the status quo and shaping the...


  • Delhi, Delhi, India DB RRTS Operations India Private Limited Full time

    StellenbeschreibungResponsibilities: He/she shall inspect the movement at center of LWR/CWR as per the scheduleand record his observation in the LWR/CWR register. He/she will scrutinize/analyses LWR/CWR register to investigate the reasons ofunsatisfactory performance of LWR/CWR if any and shall give directions to hisstaff to take remedial action, if any....

  • Operations Manager

    2 days ago


    Delhi, Delhi, India moCal Full time

    Company DescriptionmoCal is a profitable company that is changing the way the world schedules. We offer ample opportunities for career acceleration and prioritize providing an elegant and delightful experience for our customers. Our diverse workforce is leading the way in scheduling automation, using our powerful yet simple automated scheduling platform....

  • Operations Manager

    2 days ago


    Delhi, Delhi, India Career Guideline Full time

    Operations Manager would be a professional who oversees and manages the customer service operationswithin company. He will be responsible for ensuring that the company's customer service meets or exceeds setstandards as he will play a crucial role in customer satisfaction and employee retention.Roles and Responsibilities1. Ensure all operations are carried...

  • Operations Manager

    2 weeks ago


    Delhi, Delhi, India Bel-la Monde Hotels Full time

    Job Requirements Job Title: Operations Manager/Banquet ManagerCompany Name: Bel-la Monde HotelsLocation: Delhi/NCRSalary: 4.5-9 Lacs P.A.Qualification: 2-7 years of experience in banquet managementJob Description:Bel-la Monde Hotels, a well-regarded name in the hospitality industry, is seeking an Operations Manager/Banquet Manager to join our team in the...

  • Operations Manager

    2 days ago


    Delhi, Delhi, India SV TalentNets Full time

    Position: OPERATIONS MANAGER - This is a Remote role with an overseas startup (Indian work timings)Job SummaryThe Operations Manager will support the CEO and key department heads in ensuring that the company's operations are efficient, scalable, and aligned with their strategic goals.This role involves process development and optimization, SOP creation,...

  • Operations Manager

    1 month ago


    delhi, India moCal Full time

    Company DescriptionmoCal is a profitable company that is changing the way the world schedules. We offer ample opportunities for career acceleration and prioritize providing an elegant and delightful experience for our customers. Our diverse workforce is leading the way in scheduling automation, using our powerful yet simple automated scheduling platform....

  • Operation Manager

    2 days ago


    Delhi, Delhi, India Prompt Personnel Pvt Ltd Full time

    Security Operations Manage Please find below the job description for the Operation Manager role for Security Guard at Premier Shield Private Limited in Mumbai. We are urgently seeking a suitable candidate for this position. Position : Operation Manager for Security Guard Company : Premier Shield Private Limited Location : MumbaiRoles & Responsibilities: ...

  • Operations Manager

    2 days ago


    Delhi, Delhi, India Initiate International Full time

    Job DescriptionThis is a remote position.Ready to lead the game in the vibrant world of iGaming? We have an exciting new career opportunity for anOperations Managerto join a leader in sportsbook and iGaming and work remotely inSouth Africa . You'll play a pivotal role in overseeing and optimising their operations across the African market. If you're...

  • Operations Manager

    2 days ago


    Delhi, Delhi, India Avana Care Full time

    Company DescriptionElderly care and assisted living servicesRole DescriptionThis is a full-time on-site role for an Operations Manager at Avana Care. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of the company. This includes managing resources, coordinating with various departments, ensuring efficient processes,...

  • Operations Manager

    1 month ago


    delhi, India Acquist Marketing & Information Solutions Private Limited Full time

    My LokalMarket is an E-Commerce start-up, specializing in delivering kitchen essentials including specialty staples, poultry, fish, and meats, directly to our customers' doorsteps. We are looking to hire a dynamic Operations Manager to join our team.Operations Manager is responsible for overseeing and optimizing the day-to-day operations of the ecommerce...

  • Operations Manager

    2 days ago


    Delhi, Delhi, India ELP Consult Ltd. Full time

    Job DescriptionKey Accountabilities & Responsibilities:Support on the execution of procurement and supply-chain operation, including but not limited to:Draft and/or review of relevant contracts to ensure all operational, commercial and legal terms are in accordance with deal recap;2. Monitor and coordinate the entire cargo delivery by working closely with...

  • Operations Manager

    4 weeks ago


    Delhi, India Moris Media Full time

    Company DescriptionMoris Media is one of the largest and most comprehensive PR & Digital Marketing agencies, serving in more than 40+ countries. As a reliable partner, we collaborate with professionals to achieve visibility, growth, and success. Our team of Digital Doctors offers expertise in 40+ industries and eliminates language barriers with services...

  • Operations Manager

    2 days ago


    Delhi, Delhi, India Moris Media Full time

    Company DescriptionMoris Media is one of the largest and most comprehensive PR & Digital Marketing agencies, serving in more than 40+ countries. As a reliable partner, we collaborate with professionals to achieve visibility, growth, and success. Our team of Digital Doctors offers expertise in 40+ industries and eliminates language barriers with services...

  • Operations Manager

    2 days ago


    Delhi, Delhi, India ELP Consult Ltd. Full time

    Job DescriptionKey Accountabilities & Responsibilities:Support on the execution of procurement and supply-chain operation, including but not limited to:Draft and/or review of relevant contracts to ensure all operational, commercial and legal terms are in accordance with deal recap;Monitor and coordinate the entire cargo delivery by working closely with...

  • Operations Manager

    2 days ago


    Delhi, Delhi, India instrucko Full time

    Company Descriptioninstrucko is a leading edtech company based in Noida. We are committed to delivering high-quality educational content to students in the 3-15 year age group. Our mission is to make education accessible to all and inspire students to reach their fullest potential. We aim to develop emotionally intelligent, critical thinkers who will become...