Technical Account Manager II
2 months ago
Are you tech-passionate? Seek impactful solutions engineering roles for driving customer success?
Keen on learning cutting-edge tech, problem-solving, and building online solutions for safety and empowerment?
Join our Commercial Pre-Sales Team (North America)
The Commercial presales team comprises skilled Cloud technologists. They assist customers in diverse industries, optimizing web performance and security. Collaborating closely, they align Akamai solutions with specific business requirements, maximizing global platform benefits.
Partner with the best
As a Technical Account Manager II, you shape solutions meeting customer needs, playing a pivotal role in sales. You will be both the customer's trusted advisor and technical expert. Collaborating with sales partners, you will facilitate product adoption and account growth within the install base.
As a Technical Account Manager II, you will be responsible for:
Designing solutions for customer's business requirements using Akamai services Leading sales opportunities through Technical Demos and Proof of Concepts (POCs) Demonstrating high standards of technical thought leadership with customers through consultation, presentation, and technical evaluations Managing technical proposal process and ensuring that all information that address customer requirements are accurate and detailed Maintaining in-depth knowledge of not just Akamai's products, but also current industry trends and relative landscape. Developing and maintaining trusted advisor relationships with key customer stakeholdersDo what you love
To be successful in this role you will:
Have 2-5 years of relevant experience and an equivalent technical education in an information systems field Have experience working in a customer-facing technical solutions pre-sales or post-sales role Demonstrate comprehensive understanding of the internet, including how traffic flows between end users and content servers Be familiar with cloud infrastructure and information security ecosystems Demonstrate ability to learn new technical topics on the go Be a customer advocate passionate about delivering technical solutions Demonstrate experience in presenting technical topics to diverse audiences Be a team player, able to collaborate, prioritize, and solve problems in a fast paced environmentWork in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
what makes Akamai a great place to work
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
Your health Your finances Your family Your time at work Your time pursuing other endeavorsOur benefit plan options are designed to meet your individual needs and budget, both today and in the future.
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