Jharkhand Store Manager

4 weeks ago

Ranchi, India Lenskart Full time

Job Description
Responsibilities & Duties:

  • Oversee the overall operation of the store, following SOPs to bring efficiency to operations.
  • Ensure partners adhere to legal and operational compliance requirements.
  • Maintain a safe, clean, and inviting environment throughout the store at all times.
  • Maintain store order and ensure customer access to necessary supplies.
  • Manage stock levels and make key decisions on stock control.
  • Regularly track ticket size and convert footfalls into sales.
  • Ensure attractive merchandise display and store layout.
  • Communicate product schemes and offers to regional managers and ensure their implementation.
  • Arrange for required materials and procure from local and outside markets.
  • Ensure customer needs are met quickly, efficiently, and accurately in all areas of the store.
  • Complete store operational requirements, including scheduling and assigning employees.
  • Possess excellent communication and customer handling skills.
  • Lead the team by example and pay attention to detail.
  • Inspect materials for required quality and quantity.
  • Lead and manage the store strategically to grow and provide the best industry customer service.
  • Manage store revenue, including cash handling and bank deposits.
  • Ensure compliance with brand standards and prepare for mystery shops.
  • Monitor and control expenses for efficient store operations.
  • Provide meaningful insights, candid feedback, and clear direction to the team for their development.
  • Ensure deliveries are properly received and processed timely and accurately.
  • Drive food sales and become an expert in food operations.
  • Create an environment of diversity and inclusion within the team.
  • Maintain hygiene and cleanliness in the store and its vicinity.
  • Handle customer inquiries and close deals.
  • Maintain optimum inventory levels to achieve maximum cost savings without hampering the distribution process.

Requirements:

  • Minimum 2-5 years of experience in a similar role, preferably in a retail environment.
  • Strong leadership and customer management abilities.
  • Proven experience in managing operations and maintaining store standards.
  • Excellent communication and interpersonal skills.
  • Proficiency in written and spoken English, as well as computer skills.
  • Bachelor's degree in business administration or a relevant field preferred.
  • Knowledge of mobiles and accessories is an added advantage.
  • Ability to work with cross-functional teams and influence strategies.
  • Strong analytical and problem-solving skills.
  • Ability to handle high-volume and unusual events with a calm demeanor.
  • Ability to drive profitability through financial controls and margin attainment.
  • Ability to recruit and select candidates to staff the store.
  • Ability to train and develop employees.
  • Ability to interpret financial information and recommend courses of action.
  • Ability to create and maintain a guest-centric culture within the store.
  • Ability to maintain the overall image of the store.
  • Ability to work in accordance with brand standards and guidelines.

Apply online for the Store Manager position in Chandigarh.

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