Branch Manager

3 weeks ago

Indore, India Bajaj Finance Full time

Duties and Responsibilities

Responsibilities:

  • Responsible for overall branch operations,performance & profitability of the branch.
  • Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility
  • Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth
  • Focus on customer engagement for new customer acquisitions & retainment of old customers
  • Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance
  • Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
  • Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
  • Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
  • Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
  • Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
  • Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
  • Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
  • Responsible for correct valuation & maintenance of 100% process compliance at branch.
  • Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

  • Education & Qualifications:
  • 4-7 years of relevant experience required.
  • Bachelors Degree/Post-graduation Degree preferred.
  • Previous experience in gold loan banking, gold loan products, management or client service preferred.
  • Consistently demonstrates clear and concise written and verbal communication s.

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