Salesforce B2B and Salesforce B2C Consultant

9 hours ago

Bengaluru, India GeekSoft Consulting Full time

Help design, build and continuously improve the clients online platform. Research, suggest and implement new technology solutions following best practices/standards. Take responsibility for the resiliency and availability of different products. Be a productive member of the team. Requirements The Salesforce B2B/B2C Professional is responsible for designing, implementing, and optimizing Salesforce solutions to support end-to-end B2B business processes, including sales automation, partner management, lead lifecycle management, account management, and B2B/B2C commerce. This role collaborates closely with Sales, Marketing, and IT teams to enhance revenue operations and business efficiency. Design and implement Salesforce Sales Cloud and Service Cloud solutions for B2B/B2C organizations Configure and manage Lead, Account, Contact, Opportunity, and Quote-to-Cash processes Implement and support B2B Commerce using Commerce Cloud and Experience Cloud Automate business workflows using Flows, Approval Processes, and Validation Rules Integrate Salesforce with ERP systems, marketing automation platforms, and third-party applications Develop reports, dashboards, and sales analytics to support decision-making Support CPQ processes including pricing rules, discounting, renewals, and approvals Manage data quality, security models, role hierarchies, and access controls Collaborate with business stakeholders and technical teams to deliver scalable solutions Provide UAT support, user training, and post–go-live assistance Salesforce Sales Cloud and Service Cloud B2B Commerce and Experience Cloud Apex and Lightning Web Components (LWC) Salesforce Flows and process automation REST and SOAP API integrations Data migration using Salesforce Data Loader Benefits A challenging, innovating environment. Opportunities for learning where needed.

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