Information Technology Administrator
4 weeks ago
Job Description
-Monitoring and maintaining computer systems and networks.
-Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
-Responding in a timely manner to service issues and requests
-Providing technical support across the company (this may be in person or over the phone)
-Setting up accounts for new users.
-Repairing and replacing equipment as necessary
-Maintain and Resolve issues on LAN/WAN, VPN, biometric, AV systems connections.
-Coordinate with vendors to resolve technical problems with desktop/Laptop computing equipment and software.
-Support in testing and deployment of new applications and systems.
-Address user tickets regarding hardware, software and networking.
-Conduct remote troubleshooting.
-Organize and file documentation pertaining to warranties and instructional guides for computer hardware.
Requirements
-Bachelor's degree in computer science, information technology, information systems, or similar.
-At least 2 years' experience in a similar role.
-Solid knowledge of best practices in IT administration and system security.
-Strong analytical and problem-solving skills.
-Excellent interpersonal and communication skills.
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