Technical Support Executive
4 weeks ago
Respondto service down alerts and notificationspromptly
Handlingcustomer querieseffectively
Maintaining& providing constant support to clients as per the givenSLAs
HandlingL1 & Phone Supportissues
Handletickets/live chatsefficiently
Requirements
Candidateswith RedHat MCSA Certification/Training or IT background toapply
GoodCommunicationSkills
Abilityto deal with clients and theirqueries
LogicalThinker
Excellentinterpersonalskills
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Technical Support Executive
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Jaipur, India Snaphunt Full timeThe OfferWork within a company with a solid track record of successJoin a well known brand within Other ServicesGreat work environmentThe JobKey Responsibilities:Technical Assistance: Provide timely and accurate technical support to customers via various channels (phone, email, chat, etc.).Troubleshooting: Diagnose and resolve technical hardware and software...
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