Customer Care Assistant

2 days ago

Nagercoil, India Tony Chapal Full time

Job Summary:

We are looking for a customer-focused and proactive Customer Care Support Executive to handle client queries, provide assistance, and ensure customer satisfaction. The role involves managing customer interactions through calls, emails, and chats, while maintaining a positive brand image.

Key Responsibilities:

  • Handle inbound and outbound calls, emails, and chat support.
  • Resolve customer queries, complaints, and requests in a timely manner.
  • Maintain records of customer interactions and update CRM systems.
  • Provide product/service information and guide customers effectively.
  • Escalate complex issues to the relevant department when required.
  • Ensure customer satisfaction by delivering professional and empathetic service.
  • Assist in customer retention by maintaining good relationships.
  • Gather feedback and share insights to improve service quality.

Qualifications & Skills:

  • Bachelor's degree or diploma (preferred, not mandatory).
  • Hindi and English language mandatory to speak
  • Prior experience in customer service/support is an advantage.
  • Excellent verbal and written communication skills.
  • Good listening, problem-solving, and interpersonal skills.
  • Ability to work under pressure and handle multiple tasks.
  • Proficiency in MS Office and familiarity with CRM software.
  • Positive attitude, patience, and customer-oriented mindset.

Job Type: Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Language:

  • Hindi (Required)

Work Location: In person

Speak with the employer

  • Customer Care Assistant

    2 weeks ago

    Nagercoil, Tamil Nadu, India Tony Chapal Full time

    Job Summary We are looking for a customer-focused and proactive Customer Care Support Executive to handle client queries provide assistance and ensure customer satisfaction The role involves managing customer interactions through calls emails and chats while maintaining a positive brand image Key Responsibilities Handle inbound and outbound...

  • Customer Care Assistant

    2 weeks ago

    Nagercoil, Tamil Nadu, India Tony Chapal Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Job Summary:We are looking for a customer-focused and proactive Customer Care Support Executive to handle client queries, provide assistance, and ensure customer satisfaction. The role involves managing customer interactions through calls, emails, and chats, while maintaining a positive brand image.Key Responsibilities:Handle inbound and outbound calls,...

  • Customer Care Executive

    2 weeks ago

    Nagercoil, Tamil Nadu, India Tfams digital Full time ₹ 7,000 - ₹ 12,000 per year

    Anjela Mind Care Clinic is seeking a Customer Care Executive to manage client interactions, provide excellent customer service, and assist in scheduling and inquiries related to mental health services. The ideal candidate should have strong communication skills, empathy, and the ability to handle sensitive conversations professionally.Handle inbound and...

  • Customer Care Executive

    2 days ago

    Nagercoil, India Tfams digital Full time

    Anjela Mind Care Clinic is seeking a Customer Care Executive to manage client interactions, provide excellent customer service, and assist in scheduling and inquiries related to mental health services. The ideal candidate should have strong communication skills, empathy, and the ability to handle sensitive conversations professionally. Handle inbound and...

  • Customer Care Executive

    6 days ago

    Nagercoil, Tamil Nadu, India Mannol Full time

    We are hiring a proactive and customer-focused Customer Care Executive with knowledge in oil and lubricants The candidate must be fluent in Hindi mandatory Tamil and English and should possess strong communication and problem-solving skills Key Responsibilities Handle customer inquiries via phone email and chat Provide technical and...

  • Customer Care Executive

    1 day ago

    Nagercoil, India SM Marains Group Full time

    Manage large amounts of incoming phone calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate...

  • Physiotherapy Care Specialist

    6 days ago

    Nagercoil, Tamil Nadu, India beBeePhysiotherapy Full time ₹ 14,40,000 - ₹ 24,00,000

    Physiotherapy Care SpecialistWe are seeking a skilled Physiotherapy Care Specialist to join our team.Job ResponsibilitiesTravel to patients' homes and manage their care plans according to physicians' instructionsMaking assessments of patients' physical conditionsFormulate treatment plans to address the conditions and needs of patientsConduct complex...

  • Physiotherapist

    6 days ago

    Nagercoil, Tamil Nadu, India Kaigo Home Heath Care Full time

    Company Description Kaigo Home Health Care is a leading home health care provider that offers personalized care to patients in the comfort of their homes Our goal is to provide high-quality care that is tailored to fit the unique needs and lifestyle of each patient Responsibilities Traveling to patients home and managing their care plans...

  • Customer Assistant

    2 days ago

    Nagercoil, India Rathna Entertainment Full time

    We are looking for friendly and energetic people to join our GAME SHOP in Reliance Mall. As an arcade game staff member, you will help customers have fun, keep the arcade clean and safe, and make sure all games work properly. Food allowanceSales incentivesPerformance bonus

  • Customer Assistant

    2 weeks ago

    Nagercoil, Tamil Nadu, India Rathna Entertainment Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    We are looking for friendly and energetic people to join our GAME SHOP in Reliance Mall. As an arcade game staff member, you will help customers have fun, keep the arcade clean and safe, and make sure all games work properly.Food allowanceSales incentivesPerformance bonus