Customer Care Executive

2 days ago


Nagercoil, India Tfams digital Full time

Anjela Mind Care Clinic is seeking a Customer Care Executive to manage client interactions, provide excellent customer service, and assist in scheduling and inquiries related to mental health services. The ideal candidate should have strong communication skills, empathy, and the ability to handle sensitive conversations professionally.

  • Handle inbound and outbound calls, emails, and chat inquiries from clients.
  • Assist clients with appointment scheduling, service inquiries, and follow-ups.
  • Provide accurate information regarding mental health services and counseling programs.
  • Maintain client records and ensure confidentiality in compliance with clinic policies.
  • Address customer concerns and escalate issues to the appropriate department if needed.
  • Follow up with clients for feedback and ensure a smooth customer experience.
  • Support marketing and promotional campaigns by engaging with potential clients.

Qualifications & Requirements:

  • Bachelor's degree or diploma in Psychology, Counseling, Social Work, Healthcare Administration, Business Communication, or a related field (preferred).
  • Prior experience in customer service, telecalling, or healthcare-related client support is a plus.
  • Excellent communication skills in English and regional languages (as required).
  • Strong empathy and listening skills to handle mental health-related inquiries.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in using CRM software, MS Office, and telecommunication tools.

Preferred Skills:

  • Background in psychology or counseling services (advantageous but not mandatory).
  • Experience in handling customer support for healthcare or mental wellness services.
  • Ability to maintain confidentiality and a professional attitude.

Job Types: Full-time, Fresher

Pay: ₹7, ₹12,000.00 per month

Work Location: In person

Speak with the employer



  • Nagercoil, Tamil Nadu, India Mannol Full time

    We are hiring a proactive and customer-focused Customer Care Executive with knowledge in oil and lubricants The candidate must be fluent in Hindi mandatory Tamil and English and should possess strong communication and problem-solving skills Key Responsibilities Handle customer inquiries via phone email and chat Provide technical and...


  • Nagercoil, Tamil Nadu, India Tfams digital Full time ₹ 7,000 - ₹ 12,000 per year

    Anjela Mind Care Clinic is seeking a Customer Care Executive to manage client interactions, provide excellent customer service, and assist in scheduling and inquiries related to mental health services. The ideal candidate should have strong communication skills, empathy, and the ability to handle sensitive conversations professionally.Handle inbound and...


  • Nagercoil, India SM Marains Group Full time

    Manage large amounts of incoming phone calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate...


  • Nagercoil, Tamil Nadu, India Tony Chapal Full time

    Job Summary We are looking for a customer-focused and proactive Customer Care Support Executive to handle client queries provide assistance and ensure customer satisfaction The role involves managing customer interactions through calls emails and chats while maintaining a positive brand image Key Responsibilities Handle inbound and outbound...


  • Nagercoil, Tamil Nadu, India Tony Chapal Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Job Summary:We are looking for a customer-focused and proactive Customer Care Support Executive to handle client queries, provide assistance, and ensure customer satisfaction. The role involves managing customer interactions through calls, emails, and chats, while maintaining a positive brand image.Key Responsibilities:Handle inbound and outbound calls,...


  • Nagercoil, India Tony Chapal Full time

    Job Summary: We are looking for a customer-focused and proactive Customer Care Support Executive to handle client queries, provide assistance, and ensure customer satisfaction. The role involves managing customer interactions through calls, emails, and chats, while maintaining a positive brand image. Key Responsibilities: Handle inbound and outbound calls,...


  • Nagercoil, India Medical Transcription Full time

    **About Transorze Solutions** Transorze Solutions is a reputed training institutes providing world class training in skill development courses since 2010. We are training partners of National Skill Development Cooperation (NSDC) which comes under Ministry of Skill Development and Entrepreneurship. We are also training partners of Deen Dayal Upadhyaya...


  • Nagercoil, India Hindustan HR Full time

    Job Title: Customer Support ExecutiveLocation: NagercoilGender: Male/FemaleExperience: 2 Years (BPO experience preferred)Salary: ₹15,000 – ₹20,000 Job Description:We are hiring an experienced Customer Support Executive with a background in BPO operations. The candidate should be fluent in English and Hindi, capable of handling calls, resolving customer...


  • Nagercoil, Tamil Nadu, India Neolife Education Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Our team is seeking an enthusiastic and driven female candidate for the position of CUSTOMER SALES EXECUTIVE who is fluent in English and Hindi. In this role, you will be responsible for promoting our products or services through direct calls to potential customers, generating leads, and providing excellent customer service. As a Sales Executive, you will be...


  • Nagercoil, Tamil Nadu, India Hindustan HR Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Support ExecutiveLocation: NagercoilGender: Male/FemaleExperience: 2 Years (BPO experience preferred)Salary: ₹15,000 – ₹20,000Job Description:We are hiring an experienced Customer Support Executive with a background in BPO operations. The candidate should be fluent in English and Hindi, capable of handling calls, resolving customer...