IT Business Analyst

1 month ago

Chennai, India MSX International Full time
Key Role & Responsibilities:

Wingspan, our innovative mobile-first Learning & Development (L&D) Application, is both a Learning Management System (LMS) and Learning Experience Platform (LXP) designed to facilitate seamless learning experiences. As a Business Analyst, your primary role will be to maintain, update, and enhance Wingspan to meet our evolving learning needs.

Interact

with business stakeholders and subject matter experts to understand and gather detailed requirements for the LMS/LXP.Design

and wireframe updates or modifications based on feedback, ensuring the best learning experience.Coordinate

with LMS/LXP supplier to articulate requirements and oversee the development process, including User Acceptance Testing (UAT).Plan and implement

strategic updates to the application, enhancing functionality and user engagement.Provide

user support by coordinating with clients and vendor/s, ensuring smooth operation and resolution of issues.Monitor

engagement metrics within the LMS/LXP (usage patterns, content types, etc.), making data-driven decisions to improve learner experiences.Manage

data uploads and downloads within the LMS/LXP, ensuring content is current and accessible.

Education Qualification :

MBA + B.E. (Computers/IT)

Experience:

Minimum of 3 years in an IT Business Analyst role, with preference given to candidates possessing experience or skills in LMS/LXP environments.

Work Duration:

6 months contractual role.

Requirements:

Functional/Technical Skills:– Strong capability in need analysis, developing design specifications, and wireframes.– Proficient in communicating detailed requirements to developers and managing implementations.– Experience in managing suppliers, vendors and clients directly, along with testing and feedback provision.

§

Skill Sets:– Exceptional analytical, design, and problem-solving skills.– Superior communication abilities, both written and spoken.– Keen attention to detail.– Understanding of programming basics.– Proficiency in MS Excel and MS PowerPoint.

§

Leadership Skills:– Proactivity in undertaking new tasks and a keenness to learn.– Ownership of tasks and deliverables with minimal oversight required.– Diligence and detail orientation.– Openness to exploring new areas/tasks and comfort with ambiguity.– Strong stakeholder engagement skills, both internally across functions and markets, and externally with vendors and suppliers.

Other Qualification:

Ability to work effectively within a diverse cultural, functional, and geographical environment.Experience or familiarity with Learning Management Systems (LMS) and Learning Experience Platforms (LXP) is highly beneficial.

This role is ideal for someone passionate about leveraging technology to enhance learning experiences. If you're eager to contribute to the growth and success of our L&D initiatives, we'd love to hear from you.

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