Lead Projects-Credit Card

1 month ago


mumbai, India IDFC FIRST Bank Full time

Role/ Job Title : Lead Projects – Credit Card (New Platform & Solutions)

Function/ Department:  Credit Cards

Job Purpose:

Lead Implementation of New Card solutions & Network integrations
  Roles & Responsibilities:

Experience in implementation of payment solutions from conceptualization to implementation Formulate and implement product proposition and processes relating to Repay, Business and Commercial Credit Cards in conjunction with regulatory, schemes, Operations, Customer experience, Operations and Business stand point. Work closely with Business to support credit card business strategies and product development / implementation. Work with Product team on Product Construct design for various segments keeping technical scalability and regulatory framework;  Responsible for partner evaluation, requirement gathering, solution design and implementation of right solutions considering internal and external compliance. Work closely with technology teams for implementation of business requirements related to cards.  Interface with Card schemes / networks; Managing integration projects with Card Platforms & Networks Support in building the Digital Channels / Onboarding from Core application perspective Ensure production issues are resolved by the respective teams to avoid impact to customer and processes of Bank Support Operations to identify and implement automation opportunities. Interface with Card schemes / networks; Managing integration projects with Card Platforms & Networks Work closely with IT to ensure application availability and performance as per agreed SLA's. Review and sign off all project artifacts such as Business Requirement documents / Design documents and test results Support other program implementations which has a dependency on Core application
Recommend process changes in order to improve service efficiency and quality for Credit Card life cycle  Facilitate a customer centric channels to provide seamless customer experience.  Support Business in implementing solutions where Tech / Process solution is required Mentor and coach team members to percolate ethos of customer centricity, innovation, compliance and integrity within the team.  Enable teams to drive projects / enhancements / automation by providing necessary support 

Education Qualification: 

Graduation: Any Graduation 

Post-graduation: Any Post-graduation 

Experience:  10 – 18 years of relevant experience



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