Implementation Lead

2 weeks ago

Hyderabad, Telangana, India Akrivia HCM Full time

Job Title: Implementation Lead – HRMS (Program Manager + Solution Architect)

Location: Hyderabad

1 . Role Purpose

Own the end‑to‑end success of 1–3 concurrent enterprise implementations of our HRMS suite. You combine the strategic lens of a Solution Architect with the delivery rigor of a Program Manager, ensuring every project lands on‑time, on‑scope and with high user adoption.

2 . Key Responsibilities

Program & Stakeholder Management (≈ 35 %)


  • • Serve as single point of contact for client CXOs, HRIS heads and internal product teams.

  • • Maintain RAID logs, budgets, burn rates and executive status reports.

  • • Drive change‑request governance; protect gross margin through disciplined scope control.

Solution & Data Architecture (≈ 35 %)


  • • Lead fit–gap workshops, draft the To‑Be process maps and configuration workbooks.

  • • Design integration patterns (REST/SFTP/iPaaS) across payroll engines, finance and identity providers.

  • • Oversee data‑migration strategy (mapping, validation, parallel payroll).

Team Leadership & Quality (≈ 15 %)


  • • Coordinate hybrid squad—Data/Integration Engineer, OCM Lead, QA Manager.

  • • Enforce agile ceremonies, Definition of Done and defect triage SLAs.

Customer Adoption (≈ 10 %)


  • • Partner with Change & Training Lead to craft communication and enablement plans.

  • • Track user‑readiness metrics and escalate sentiment risks early.

Practice Assets & Continuous Improvement (≈ 5 %)


  • • Contribute playbooks, reusable scripts and localisation kits back to the Implementation CoE.

3 . Success Measures (KPIs)

  • On‑time, on‑budget go‑live rate ≥ 90 %.
  • Paid change‑request capture ≥ 95 % of out‑of‑scope asks.
  • Customer NPS ≥ +45 at hyper‑care exit.
  • Parallel payroll accuracy ≥ 99.5 %.
  • Reusable artefacts contributed per project ≥ 3 (e.g., template, script).

4 . Required Skills & Experience

  • 8–12 years delivering large‑scale SaaS HRMS / ERP projects (Workday, SAP SF, Oracle HCM, or equivalent).
  • Proven ownership of at least two rollouts > 5 000 employees, covering Core HR plus Payroll or Time.
  • Mastery of project governance (waterfall or hybrid‑agile), risk management and executive communication.
  • Hands‑on configuration and data‑migration know‑how; can read JSON/XML payloads and SQL for validation.
  • Solid grasp of statutory payroll compliance in at least one major region (India, GCC, SEA, etc.).
  • Certifications valued: PMP / PRINCE2, Prosci ADKAR, SHRM‑CP, or vendor‑specific (Workday Pro, SuccessFactors THR).

5 . Desired Traits

  • Business bilingual: fluent in HR policy language and technical speak.
  • Negotiator: can balance client satisfaction with scope boundaries and margin goals.
  • Playbook mindset: documents once, reuses forever.
  • Coach: mentors junior module consultants and builds bench strength.

6 . Travel

  • 15–25 % travel for discovery and go‑live weeks.

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