Executives EXL/E/1540062
4 days ago
Job Description Position: Customer Service Executive Experience: 2-5 Years in Corporate Travel / Business Travel Support (Email & Voice) Job Summary: We are looking for an experienced Customer Service Executive (German Language B2 Level) to manage inbound and outbound calls and emails related to corporate business travel. The ideal candidate must have minimum 2 years of experience in a similar profile , ensuring seamless travel support for corporate clients, resolving queries, and coordinating with travel partners. Key Responsibilities: Handle calls and emails from corporate clients regarding business travel arrangements, including flights, hotels, car rentals, and visa assistance. Provide travel solutions based on company policies, cost-effectiveness, and traveler preferences. Manage itinerary changes, cancellations, refunds, and rebooking's basis client requests. Coordinate with airlines, hotels, and travel vendors to ensure smooth travel experiences. Address and resolve travel-related issues such as missed flights, booking errors, or emergency travel needs. Maintain and update customer travel profiles and ensure compliance with corporate travel policies. Work with internal teams to provide customized travel solutions for high-value clients. Ensure timely follow-ups and maintain a high level of customer satisfaction. Stay updated with industry trends, airline policies, and travel regulations.
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Assistant Manager EXL/AM/1397287
1 week ago
Gurugram, India exl Full timeJob Description Assistant Manager EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO,...
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Senior Manager EXL/SM/1499747
1 week ago
Gurugram, India exl Full timeJob Description EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry...
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Executives EXL/E/1540073
4 days ago
Gurugram, India exl Full timeJob Description Position: Customer Service Executive Experience: 2-5 Years in Corporate Travel / Business Travel Support (Email & Voice) Job Summary: We are looking for an experienced Customer Service Executive (German Language B2 Level) to manage inbound and outbound calls and emails related to corporate business travel. The ideal candidate must have...
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EXL - Delivery Lead - Data Platform
2 weeks ago
Gurugram, India EXL Full timeDescription :Delivery Lead : Data & AI ModernizationLocation : All EXL LocationsExperience : 15+ yearsTravel : As required across geographiesWork Hours : Flexible support to global time zonesAbout the Role : We are looking for a Delivery Lead with a strong technical foundation and proven experience in scaling teams and accounts, particularly in data...
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Executives EXL/E/1494846
1 week ago
Gurugram, India exl Full timeJob Description Voice profile - to handle incoming calls from Corporates for travel related queries Skill needed: GDS Skill Galileo Communication Skills Clear and effective verbal and written communication to interact with clients, vendors, and teams. Customer Service Ability to understand client needs, handle queries, and provide excellent service to...
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Executives EXL/E/1499418
1 week ago
Gurugram, India exl Full timeJob Description Candidate should have travel experience in any GDS. Freshers with a travel certification can also be considered. Good communications desired but not a requirement. candidate should be comfortable with evening shits and willing to work under flexible timelines. Candidate should be ready to commute to office for work if required.
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Manager
5 days ago
Gurugram, Gurugram, India EXL Full timeJob Description EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework, which integrates analytics, automation, benchmarking, BPO, consulting, industry...
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Manager EXL/M/1500364
1 week ago
Gurugram, India exl Full timeJob Description Position Overview We are seeking an experienced Adobe Campaign Manager to plan, build, execute, and optimize multi-channel marketing campaigns using Adobe Campaign (Classic / v8) . The ideal candidate will have a strong background in campaign management, audience segmentation, and marketing automation, with the ability to collaborate closely...
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Senior Executive EXL/SE/1502086
1 week ago
Gurugram, India exl Full timeJob Description JOB DESCRIPTION Position Title, Responsibility Level: Senior Executive Function: Operations Reports to - Assistant Manager – Operations Permanent/ Temporary: Permanent Span of Control – Nil Location: Gurgaon- C-61 Fraud Investigation Specialist We are seeking a talented and self-motivated Fraud Investigator to join our Fraud...
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EXL - DevOps Engineer - AWS
2 weeks ago
Gurugram, India EXL Full timeJob Title : DevOps EngineerLocation : Pune and GurgaonSkill Map : DevOpsRole Description : Creates DevOps Pipeline for Various aspects of Delivery related to Model ImplementationKey Accountabilities : - Role is accountable for Platform Simplification and Optimisation via DevOps.- Achieving delivery efficiency by DevOps, knowledge of CICD pipeline.- Should be...