Deputy Manager- OTC National Collection

3 weeks ago

Gurugram, India Johnson Controls Full time

At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today's challenges while constantly asking 'what's next?' So, what's next in your future?

Create your next opportunity and join us as a Collection Analyst to our Order to Cash department, Gurgaon, India.

By joining Johnson Controls, you'll be part of a team that plays an essential role in helping to create a safe, comfortable, and sustainable world. As a globally diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees work to create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to create smart cities and communities.

We are committed to helping our customers win and creating greater value for all our stakeholders in everything that we do.

What will you do?

Collections & Closed Loop team works to maximize the timely payment collection from customers. They make it through an effective management of emailed & telephonic queries. This team works to keep our Past dues to a minimum through rigorous follow up

How will you do it?

  • Responsible for collection activities related to a broad cross section of Johnson Controls customer portfolios
  • Analyze accounts and set targets - Collection plan / strategy at the beginning of month
  • Responsible for performing collection activities on active customers in allocated portfolio to drive past due, dispute and unapplied cash reduction.
  • Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints
  • Co-ordination with customers and cash application team for remittance advise.
  • Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application.
  • Account reconciliation - follow up with sales team and review open points and request customer master team to update system.
  • Manage and request/enter Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Off's
  • Advise on issuing Dunning Letters and/or Legal Proceedings for uncollected receivables.
  • Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices.
  • Analyze aging debt reports and initiate calls to, as well as receive calls from customers

What we look for?

  • Graduate / Postgraduate / Master's Degree in any stream
  • Proficient in both verbal and written business communications
  • 6 - 9 Years of experience required in North America Collections process.
  • Systems knowledge in ERPs ( BaaN, Great Plains & SAP) .
  • Proficiency in MS Excel and Collections Tools like GetPaid, Contact Tool, High Radius will be preferred.
  • Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines

  • Sr. Associate-OTC Collection

    3 weeks ago

    Gurugram, Delhi, Noida, India Yatinder Kumar (Proprietor Of Workforce Management Consultancy) Full time

    Job Description Dear Candidate, We are hiring for B2B Collection Role Location : Gurugram Role : Associate Senior Associate Eligibility : 12+3 Years of Regular Education (commerce background) 9 months to 4 years of Experience in International B2B Collection, OTC Knowledge, Airline Collection. For details Call/whatsapp-Rukhsar -9899875055 ||[HIDDEN...

  • OTC-executive

    2 weeks ago

    Gurugram, Haryana, India Auditics Private Limited Full time

    **OTC Executive Job Description** **Position Title**: OTC Executive (Order to Cash Executive) **Department**: Finance/Accounts Receivable **Reports To**: OTC Manager/Finance Manager **Key Responsibilities**: - **Order Processing**: - Review and process customer orders in a timely manner. - Ensure accuracy in the order details (pricing, delivery...

  • Deputy Manager- OTC Collection

    1 week ago

    Gurugram, India Johnson Controls Full time

    Job Description ow we are Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products,...

  • Financial Analyst OTC Collection

    1 week ago

    Gurugram, New Delhi, India Trueblue Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi,We are Hiring for OTC Collection location for Gurgaon sector 48 location.Below are the details for Role and Responsibilities.If Interested please share your resume on or Only 2-3 years of relevant experience neededWork from OfficeUS Shift - 5:30 PM to 2 AM (both sides cab available within hiring zone)Fair knowledge of end-to-end B2B CollectionsMake and...

  • Director OTC Collection

    3 weeks ago

    Gurugram, India Johnson Controls Full time

    What you will do You will oversee a mid-sized function of the financial shared services organization within a business center. Plan and manage daily, weekly, and monthly accounting activities; establishing accounting systems to ensure the accuracy of financial information. You will also lead a team related to the specific financial function How you will do...

  • Executive- OTC Collection

    1 week ago

    Gurugram, India Johnson Controls Full time

    Job Description Job Description Who we are Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building...

  • Process developer OTC

    4 weeks ago

    Gurugram, Gurugram, India Genpact Full time

    Job Description Invitingapplicationsfortherole of Process Developer, OTC Order to Cash profile with experience in Billing and AR domain Responsibilities - Contract management for global clients for OTC process - Month close activities i.e. Revenue booking basis the active financial contract - Internal Audit closure - Monthly billing to customers -...

  • deputy general manager

    3 days ago

    gurugram, India Randstad Full time

    Deputy General Manager (DGM) – WarehousingJob OverviewWe are seeking an experienced and dynamic Deputy General Manager (DGM) – Warehousing to oversee and optimize our extensive warehousing operations. The ideal candidate will be a seasoned leader with a proven track record in the Fast-Moving Consumer Goods (FMCG) sector, specifically managing large-scale...

  • Deputy Manager- OTC Cash APP

    3 weeks ago

    Gurugram, India Johnson Controls Full time

    Who we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software,...

  • Deputy Manager

    3 weeks ago

    Gurugram, India Liveketo Full time

    Job Description: Deputy Manager Finance (CA/Semi Qualified CA/MBA) We are seeking a highly motivated and experienced Deputy Manager Finance who is a Chartered Accountant or Semi-Qualified CA or an MBA in Finance to join our team. The ideal candidate will be responsible for overseeing all aspects of finance, including P2P (Procure-to-Pay), O2C...