Oracle EBS CRM

4 weeks ago

india Oracle Full time

Build futuristic solutions using Oracle CX Products for customer problems

Interacting with customer on on-going basis to understand their problem and identify excellence areas

Have good understanding of security aspects in cloud implementation

Good Understanding in connecting Oracle Products using integrations

Lead and Architect complicated projects in implementation and roll-out

Detailed Required Skills :

Bachelor’s degree or equivalent experience in engineering or computer Science or a master’s degree in computer application from a reputed college/university.

Overall, 8 to 10 years of consulting experience in Oracle E-business suite of application in the following modules:

Field Service Depot Repair Quoting Install Base Order Management Configurator Service Contracts Tele Service iSupport

Experience as a techno-functional lead on at least two large-scale full-life cycle implementations in Quote to Order flow

Experience developing process flow diagrams, collecting requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions.

Strong techno-functional skills in proposing efficient solutions, including ownership of the overall solution for customization / integrations on implementation Projects.

Knowledge of Trading Community Architecture (TCA) is a must.

Knowledge on Oracle CX/SaaS products is an added advantage.

Experience in programming languages such as JavaScript is highly preferred.

Experience with web services standards and technology including REST, WSDL, SOAP, XML, XML-Schema, XSL, WS standard

Detailed preferred skills/background:

Excellent customer facing with ability to establish trust with all partners. Prior experience working with US based clients/counterparts.

Ability to work independently and balance multiple task assignments.

Keen attention to detail and complex problem-solving abilities from operational and technical perspective.

High energy & drive coupled with strong oral and written communication skills, including presentation skills.

Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment.

A “Go-getter” who focuses on continuous self-improvement and desire to stay ahead of new technologies.

Prior experience of implementing other CRM solutions (Oracle Siebel, , Microsoft Dynamics, .

Skilled in delivering clear outcome-based targets and measures by working with vitality in getting the job done. Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at efficient solutions.

Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices.

Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Cloud solutions that delights clients.

Efficiently apply the ToA platform, Integration, and web technologies to deliver solutions.

Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement.

Implement to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities.

Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap.

Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements.

Promote knowledge by sharing lessons learned, innovations or new skills with team members.

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