Major Incident Manager

7+ Years in MIM, Maintain Incident Management Process which requires adding an Incident Focal role 24x5 (Mountain Standard Time - MST) with weekend on-call. o Drive all major incidents to resolution and provides all the proper communication during and after the issue is resolved. o Perform the following Incident Manager responsibilities throughout a Major...

Role : Major Incident Manager Description : The Major Incident Manager is integral to the Optum Technology Command Center's success. You'll focus on monitoring services, managing high priority issues with engaging enterprise and vendor technology teams to drive to resolution/workaround. This role will drive a variety of tasks and outcomes depending...

Role : Major Incident Manager Description : The Major Incident Manager is integral to the Optum Technology Command Center's success. You'll focus on monitoring services, managing high priority issues with engaging enterprise and vendor technology teams to drive to resolution/workaround. This role will drive a variety of tasks and outcomes depending...

Overview This role plays a critical role in ensuring that incidents are handled efficiently, that trends are analysed and acted upon and that improvements are driven to reduce the incidents. Additionally, it involves in maintaining strong communication with business and technology leaders and driving continuous improvements within the incident management...

About Job: Role - Incident Management - Cybersecurity Location - Greater Noida (On-Site)/(WFO) Experience - 4+ Years Strong hands-on experience with Azure Sentinel and Microsoft Defender for O365. Understanding of security events and situations in Azure Sentinel and MS defender. Understanding of sentinel services, SOAR and implementing. Identifying...

Job Description : As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve managing critical incidents and ensuring timely resolution to minimize business impact. Roles & Responsibilities: -...

Responds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service levels. Post processes service requests by documenting individual services / agreements and verifying...

at DigiCert India ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...

Job Summary MIM (Major Incident Management) profiles with Infrastructure Knowledge. Experience of alert monitoring using any tool. **Primary Skill or Must have Skills**: Incident Management, Infrastructure Monitoring, SolarWinds Monitoring Experience of handling Major Incident Management bridges. **Secondary Skill or Good to have skills**: Problem...

Job description TECHNOLOGY WALK-IN DRIVE FOR " Incident Management and Change management" SKILL ON 15th ,17th .22nd May 2024 at Hyderabad Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM::Technology Walk-In Drive on 15th ,17th .22nd May 2024 at Hyderabad Interview Information: Interview Date: 15th ,17th .22nd May 2024 ...

Problem Management: Carry out regular trend analysis incident data sets to identify errors. Manage the full life cycle of problem records. Deliver double digit reductions to incident volumes for supported accounts. Use ITOA tools to understand actual user experience. Maintain known error records and knowledge base. Assist with shift left opportunity...

Job Description Open Position: Cybersecurity Incident Response (IT Shared Services) A well-established Global IT Shared Services is currently looking for Cybersecurity Incident Response to join the team and be based in the Kuala Lumpur office.Key responsibilities include: Directly involve in global IT Security incident response events, including managing &...

Would you like to lead a team of incident managers who help manage Akamai's major incidents? Are you passionate about managing business critical situations and driving process improvements? Join our world class Incident Response And Prevention Team (IRAPT) IRAPT acts as the customer advocate in Akamai's incident process. We ensure that these...

Dear Linkedin Team, We are hiring!!!!! Skill: Azure Active Directory & IAM Incident Management. Exp: 3-5yrs LOC: PAN India Kindly share profiles to Bachelor's Degree in Computer Science/MIS or equivalent • Minimum 5 years-of demonstrated experience in a role which is Identity and Access management Operations related. • 3+ years in professional...

Job Description We are looking for a proficient Collaboration Specialist who is well-versed in Microsoft365 Management to join our team. As a Collaboration Specialist, you will be responsible for managing and maintaining Microsoft Exchange Online, Teams, SharePoint, and OneDrive. You will be expected to be an expert in Office 365 technologies and be able to...

We are #hiring for #oracledba #NaviMumbai Requirements: Any Graduate Minimum 6+ Years of experience as a Oracle DBA Work from office 24/7 shift support Must Have: RAC BAU hands on experience ODG BAU experience - Mandatory skill. Oracle Performance tuning Oracle datapump, RMAN - Mandatory skill OEM / Golden gate experience Oracle Patching Job...

As Senior DevOps you are expected to : Continuously improving reliability, scalability and performance of all our systems and platforms. Monitor, prevent and resolve incidents across the systems and assets. Automate workflows to speed up project development. Work closely with Dev the development teams supporting and to optimizing deployments,...

As Senior DevOps you are expected to :Continuously improving reliability, scalability and performance of all our systems and platforms.Monitor, prevent and resolve incidents across the systems and assets.Automate workflows to speed up project development.Work closely with Dev the development teams supporting and to optimizing deployments, configurations,...

Role Description: Sizing, Design, Deploy & Manage Firewall, IPS, Content Filtering & other NGFW functionalities – FortiGate /Palo Alto / Checkpoint /Cisco Administrative experience on Network & Network Security builds spanned across Switching, Dynamic routing, Data communication and relevant protocols, various clustering mechanisms Extensive experience on...

Job Description : Key Responsibilities :1. Issue Resolution : Diagnose and resolve technical issues related to the PAS product, including software bugs, user operation errors, and compatibility issues.2. Customer Support : Deliver prompt and accurate support via phone, email, chat, or in-person, ensuring a positive customer experience.3. Technical...