Customer retention manager
2 days ago
THIS IS A 6 Months CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. You will also track follow-ups, monitor outcomes, and generate reports on key metrics like conversions and account actions.Qualifications:This requires advanced knowledge of Microsoft Excel softwareThis requires basic knowledge of Microsoft Word.Analytical skills to track performance metrics and improve processes.Organized and detail-oriented with the ability to meet deadlines.Problem Solving ability.Experience in customer service.Strong communication and negotiation skills.Proficiency with CRM systems like SalesforceExperience in Zendesk.Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out and sends purchase confirmation.Coordinate account suspensions for non-response as needed, ensuring proper documentation.Maintain detailed records of follow-ups and interactions.Generate reports on:Number of follow-ups conducted.Conversion rates from trials to purchases.Accounts suspended due to non-response.Our large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3 D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.
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Customer insights analyst
2 days ago
Davangere, India Applicantz Full timeTHIS IS A 6 months CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.This role involves contacting customers whose trials have expired, facilitating purchases, processing orders,...
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HubSpot CRM Manager
4 weeks ago
Davangere, India Total CollectR Virtual Collector & Debt Negotiator Full timeAt Total CollectR, we’re reshaping the collections industry with AI-driven technology that helps lenders, agencies, and medical providers recover past-due balances more efficiently and compliantly. Our team is growing fast, and we’re looking for a detail-oriented, data-driven CRM Manager to own our sales and customer success technology stack.If you live...
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Area Manager
2 weeks ago
Davangere, India Infinity Learn Full timeWe’re Hiring: Area Manager – Infinity SchoolsAbout the RoleAs an Area Manager, you will be responsible for driving business in your territory by acquiring new academic institutions, retaining and upgrading existing customers, and building strong channel partnerships. You’ll work closely with schools and learners to achieve business goals while ensuring...
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Area Manager
2 weeks ago
Davangere, India Infinity Learn Full timeWe’re Hiring: Area Manager – Infinity SchoolsAbout the RoleAs an Area Manager, you will be responsible for driving business in your territory by acquiring new academic institutions, retaining and upgrading existing customers, and building strong channel partnerships. You’ll work closely with schools and learners to achieve business goals while ensuring...
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Area Manager
2 weeks ago
Davangere, India Infinity Learn Full time🚀 We’re Hiring: Area Manager – Infinity SchoolsAbout the Role As an Area Manager, you will be responsible for driving business in your territory by acquiring new academic institutions, retaining and upgrading existing customers, and building strong channel partnerships. You’ll work closely with schools and learners to achieve business goals while...
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Area Manager
2 weeks ago
Davangere, India Infinity Learn Full timeWe’re Hiring: Area Manager – Infinity SchoolsAbout the RoleAs an Area Manager, you will be responsible for driving business in your territory by acquiring new academic institutions, retaining and upgrading existing customers, and building strong channel partnerships. You’ll work closely with schools and learners to achieve business goals while...
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Area Manager
2 weeks ago
Davangere, India Infinity Learn Full timeWe’re Hiring: Area Manager – Infinity SchoolsAbout the RoleAs an Area Manager, you will be responsible for driving business in your territory by acquiring new academic institutions, retaining and upgrading existing customers, and building strong channel partnerships. You’ll work closely with schools and learners to achieve business goals while ensuring...
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Area Manager
2 weeks ago
Davangere, India Infinity Learn Full timeWe’re Hiring: Area Manager – Infinity Schools About the RoleAs an Area Manager, you will be responsible for driving business in your territory by acquiring new academic institutions, retaining and upgrading existing customers, and building strong channel partnerships. You’ll work closely with schools and learners to achieve business goals while...
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Area Manager
2 weeks ago
Davangere, India Infinity Learn Full timeWe’re Hiring: Area Manager – Infinity Schools About the RoleAs an Area Manager, you will be responsible for driving business in your territory by acquiring new academic institutions, retaining and upgrading existing customers, and building strong channel partnerships. You’ll work closely with schools and learners to achieve business goals while...
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Strategy & operations-customer success
2 days ago
Davangere, India Skill Veda Full timeJob Description:Job Role: Strategy & Operations-Customer SuccessLocation: Bengaluru, Karnataka (Hybrid)Working Days: 5 DaysCompensation: ₹9 LPA – ₹12 LPA per annum (Depends on experience)(Compensation includes PF & PGDM monthly fees of ₹6,666)Eligibility CriteriaThis role is only for graduates (Postgraduates should not apply).You must have...
