Customer retention manager
3 weeks ago
THIS IS A 6 Months CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. You will also track follow-ups, monitor outcomes, and generate reports on key metrics like conversions and account actions.Qualifications:This requires advanced knowledge of Microsoft Excel softwareThis requires basic knowledge of Microsoft Word.Analytical skills to track performance metrics and improve processes.Organized and detail-oriented with the ability to meet deadlines.Problem Solving ability.Experience in customer service.Strong communication and negotiation skills.Proficiency with CRM systems like SalesforceExperience in Zendesk.Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out and sends purchase confirmation.Coordinate account suspensions for non-response as needed, ensuring proper documentation.Maintain detailed records of follow-ups and interactions.Generate reports on:Number of follow-ups conducted.Conversion rates from trials to purchases.Accounts suspended due to non-response.Our large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3 D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.
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Retention & Loyalty Manager
2 hours ago
Davangere, India Whatjobs IN C2 Full time️ COMPANY DESCRIPTION Andamen is India’s leading men’s bridge-to-luxury DTC fashion brand, known for our timeless designs, premium craftsmanship, and commitment to delivering an exceptional customer experience. Launched in 2016, we have over two lakh customers, and operate in six product categories and 6 digital distribution channels. Andamen is part...
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Customer insights analyst
3 weeks ago
Davangere, India Applicantz Full timeTHIS IS A 6 months CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.This role involves contacting customers whose trials have expired, facilitating purchases, processing orders,...
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Strategy & operations-customer success
3 weeks ago
Davangere, India Skill Veda Full timeJob Description:Job Role: Strategy & Operations-Customer SuccessLocation: Bengaluru, Karnataka (Hybrid)Working Days: 5 DaysCompensation: ₹9 LPA – ₹12 LPA per annum (Depends on experience)(Compensation includes PF & PGDM monthly fees of ₹6,666)Eligibility CriteriaThis role is only for graduates (Postgraduates should not apply).You must have...
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Customer service associate
2 days ago
Davangere, India Nap Chief Full time???? We’re Hiring: Customer Service Associate: CRM ???? Location: Turbhe, Navi Mumbai ???? Experience: Minimum 6 months to 2 years (Freshers not eligible ) ???? Salary: ₹20,000 – ₹30,000 per month ???? Type: Full-Time | On-site About the Company: Nap Chief is a premium kids' lifestyle brand focused on creating lasting family memories through...
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Branch Manager
1 week ago
Davangere, Karnataka, India Aditya Birla Group Full time ₹ 15,00,000 - ₹ 30,00,000 per yearKey Result Areas (Max 1325 Characters)Supporting Actions (Max 1325 Characters)Branch Sales Planning & ManagementWork with Circle Head on devising the sales plan for the branch/s and devise the approach for achieving the set targets.Develop and implement plans to achieve business targets and promote multiple products through multiple sales channels that...
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Manager - technical support
2 days ago
Davangere, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
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Sales Support Management
3 days ago
Davangere, India Zenith Services Inc. Full timeRole Overview Anon-customer-facing , back-office position that supports theend-to-end sales cyclethrough data management, reporting, coordination, and process optimization. Key Responsibilities Sales Data & Process Management Capture, organize, and maintain customer and sales opportunity data. Ensure data accuracy, timeliness, and compliance with company and...
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Lead Product Designer
3 days ago
Davangere, India AppsForBharat Full timeJob Title: Lead Product Designer (AI-First Consumer Tech) Location:HSR Layout, BengaluruRole Type:Full-timeAbout AppsForBharat (Sri Mandir App) AppsForBharat is on a mission to help millions of Indians connect with spirituality and culture through beautifully crafted, AI-first consumer experiences. Backed by Peak XV Partners, Elevation, Fundamentum, and...
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Sales and Customer Success
3 weeks ago
Davangere, India HireBound Full timeJob DescriptionWe are seeking a dynamic and results-driven Sales Manager to join our growing team. In this role, you will be responsible for driving revenue growth by acquiring new clients, nurturing existing relationships, and promoting our suite of AI-powered recruitment solutions. The ideal candidate will have a proven track record in B2B sales, strong...
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CTO Guide, Advisor and Auditor for SaaS platform
4 weeks ago
Davangere, India SimplifyVMS Full timeLooking for a CTO advisor and guide to mentor and audit SaaS platform. Needs to be extremely sophisticated resource. This can be a full time of part-time role depending on your availability. About SimplifyVMSSimplifyVMS is a next-generation Vendor Management System (VMS) and Contingent Workforce Management Platform designed for global enterprises and Managed...