Head of Operations

1 month ago


uttar pradesh, India Biz2X Full time
About Biz2Credit-
Biz2Credit was founded in 2007 with one goal; make business finance work better. We’re backed by Nexus Venture Partners and our 225,000 small business customers. Since we started, Biz2Credit has been the best place for small businesses to get funding online.
About Biz2x-
Biz2X is the lending platform that has helped Biz2Credit become the premier online business lender. Biz2X is the platform chosen for business lending at banks and financial institutions around the world. Lenders choose our platform because they want to transform their lending practices digitally. Our approach is different because we know business lending. Biz2X is built on the insights and expertise that came from a decade-plus of Biz2Credit’s lending experience. That’s why the platform works so well for lenders of all sizes Today Biz2Credit is recognized as a worldwide leader in digital lending technology, in US we are the #1 small business financing resource, in Australia Biz2Credit platform powers the largest small business loan aggregator, in India the largest banks, NBFC’s and DSA networks are utilizing the Biz2Credit platform to reduce TAT, lower NPA and reduce cost of onboarding & servicing loans.
Biz2Credit is looking to hire a Head of Service Operations (US Time Zone) , who will be responsible for overseeing the day-to-day operations related to loan servicing, underwriting, driving sales & revenue targets, customer service, and collections. Their role is critical to ensure that the company's loan portfolio is managed effectively and efficiently, while providing excellent customer service to borrowers.
Key functional pillars of the role:
• Sales:- Lead the sales process, customer acquisition and conversion, tracking and analyzing sales performance metrics
• Underwriting: Assess the creditworthiness of a borrower, information verification, risk assessment and loan approval status
• servicing: Managing the loan servicing team to ensure that loan payments are processed accurately and in a timely manner, loan modifications and servicing requests are processed efficiently.
• Customer service: Overseeing the customer service team to ensure that borrowers receive excellent service throughout the loan process, including answering questions about loan terms and conditions, helping with loan applications, and resolving customer complaints and concerns.
• Collections: Managing the collections team to ensure that delinquent loans are collected in a timely and efficient manner
• Process improvement: Continuously improving processes and systems to enhance operational efficiency and customer service, while also reducing risk. Has flair for technology and automation.
• Reporting and analysis: Developing and maintaining reports and metrics to measure operational performance, identify areas for improvement, and ensure compliance with company policies and procedures.
Experience -
• Prior experience of minimum 12 to 15 years in handling lending and related operations like collections, sales calls, underwriting etc. in US time zone
• Automation of processes and delivery operations
• Hire and manage large teams.
• Reporting and Analytics
• Experience of handling a cost center
• Leadership & Management
• Strong communication skills
• Manage large teams who have worked in US time zone, US customers.
Knowledge, Skills & Abilities required :-
• Expertise in handling large scale delivery operations
• Understanding of banking, lending, financial services, or personal finance
• Understanding of regulatory framework in the domain
• Tech Savviness • Customer Service Orientation
• Managing sales revenue
• Analytical thinking, Data driven, and Risk management.
• Collaboration, Stakeholder and Conflict Management
• Organizational skills and attention to detail
• Problem solving capability
  • Plant Head

    17 hours ago


    uttar pradesh, India NeoClo Energy Pvt. Ltd. Full time

    Job Description : Plant HeadLocation: Ghaziabad, IndiaAbout NeoClo Energy:NeoClo Energy Pvt. Ltd. is a leading Indian company specializing in energy storage solutions based on lithium-ion technology. Our mission is to create a sustainable future by providing innovative and reliable energy storage systems (ESS) for various applications. We are committed to...

  • Production Head

    1 month ago


    uttar pradesh, India Triveni Electroplast Pvt Ltd Full time

    Company DescriptionTriveni Electroplast Pvt Ltd(Radiator Division) is a value-driven company based in Prayagraj, Uttar Pradesh, India. We are pioneers in providing the best-in-class transformer radiators, with state-of-the-art infrastructure spread over an area of 8300 square meters. We have gained the trust and approval of leading public and private...

  • Zonal Business Head

    2 days ago


    Uttar Pradesh, India Quotient Consultancy Full time

    JOB DESCRIPTIONJob Title: Zonal Business Head As the Zonal Business Head, you will be responsible for leading and managing the sales operations across multiple regions within a designated zone for a Luxury Brand in Diamond Business. You will be accountable for driving sales growth, achieving revenue targets, and managing a team of sales professionals. This...

  • Head of Finance

    17 hours ago


    uttar pradesh, India FCM Travel India Full time

    Position SummaryAsia is one of the 4 regions within FCTG including 6 equity markets (Japan, China, Hong Kong, Malaysia, Singapore, and India). As one of the fastest growing regions globally and currently going through a transformation, the Head of Transactional Finance will have strong leadership skills with a passion for driving process improvements,...


  • Noida, Uttar Pradesh, India Head Field Solutions Private Limited Full time

    We are currently looking for "**Business Development Executive/Mangers**" for US IT staffing for our branch office in Noida. **Location**: **Head Field Solutions Pvt. Ltd** **Job Profile**: It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche. Activities include client development, meeting...


  • uttar pradesh, India Jubilant Pharmova Limited Full time

    Job Summary: - The Head of Corporate Communication and Branding is a senior executive responsible for overseeing an organization's communication strategies and branding initiatives. They play a crucial role in shaping and maintaining a company's reputation and enhancing its brand image.Reports To: - Group CHROKey ResponsibilitiesSome key responsibilities of...

  • Quality Head

    1 month ago


    uttar pradesh, India consult SP Full time

    Description : An exciting opportunity to manage Quality Assurance and Control for an Aerospace & Defense Company which is seeking people from Aerospace ISO 6500 and ISO 9100 Implementation Experience. Position will work closely with IITiansClient Details :Our client is a specialist Wires and Cables Manufacturing comping in the Aerospace and Defense Space....


  • uttar pradesh, India R Systems Full time

    R Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...


  • uttar pradesh, India Aerolloy Technologies Limited Full time

    Roles & ResponsibilitiesJob Summary: Ti Cast Engineer VIM Shell Preparation Engineer will be responsible for completing activities related to Shell preparation for Melting and pouring of Castings on the VIM furnace as per the Standard Operating Procedures (SOP). It includes the proper assembly, Inspection, Repair, Cleaning of the Shell, Visual inspection...

  • Sales Head

    2 weeks ago


    uttar pradesh, India Dr Lal PathLabs Full time

    Job - Sales Head - UP & UKReporting - Chief Operating OfficerSales Team Size - 140+No of Partners - 3700+SCOPE OF WORKThis position is responsible for developing immediate and medium-term Growth Strategies for the assigned geographies & executing in year plans to achieve patient volumes, value, channel network and market share in the region to impact...

  • Tally Operator

    4 weeks ago


    Kanpur, Uttar Pradesh, India Client of Aakriti HR Services Full time

    Tally operator should be **knowledge in making E-invoice, E-way bill, purchase entry, bank reconciliation, stock maintain**. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Ability to Commute: - Kanpur, Uttar Pradesh (required) Ability to Relocate: - Kanpur, Uttar Pradesh:...

  • Operational Associate

    4 weeks ago


    uttar pradesh, India OnCall Scrubs Full time

    The ideal candidate will own the entire garment production process. They will strategize with other internal teams to ensure operational excellence. They will also run quality assessments to ensure customer satisfaction. Someone with experience and knowledge of fabrics and garment production.ResponsibilitiesManage and evaluate the entire production...

  • O&M Manager

    6 days ago


    Uttar Pradesh, India Desire Energy Solutions Pvt. Ltd. Full time

    Required Work Experience & Knowledge3-5 years of experience is required.B .tech in civil/ Diploma in civil.2-3 years of experience in water infrastructure projects is mandatory.Essential/ Key ResponsibilitiesFacility Operations:Supervise and manage the day-to-day operations of water treatment plants, distribution systems, and other water-related facilities....


  • madhya pradesh, India House Of EM5 Full time

    Company DescriptionHouse Of EM5 is a fast-growing perfume/fragrance product brand that was started in August 2022. Within the past year, we have experienced significant growth, expanding 50x+ from our initial stage. We are currently looking to hire talented individuals in various domains to help us continue scaling our business. We have openings for...

  • Zonal Manager

    3 weeks ago


    uttar pradesh, India Magicbricks Full time

    Job descriptiona. –Work with Sales team to drive pre-sales initiatives.b. –To Increase acquisitionsc. –MH -Drive Renewalsd. –Work with sales team team to identify sales opportunities and renewalse. -Carrying renewals targets.f. Client connect for acquisition along with salesKey stakeholder / teamsBusiness HeadsSales TeamOperations Team

  • Factory Manager

    1 week ago


    uttar pradesh, India Kalpakaaru Projects Pvt Ltd Full time

    KPPL:Kalpakaaru Projects Pvt Ltd: for its Greater Noida Plant-Unit 1 & 2, requires aFactory Manager:A: Job Description:As a Factory Manager you will be responsible for overseeing all aspects of our manufacturing facility,ensuring efficient operations, high quality production and adherence to safety standards and Factory compliances You will lead a team of...

  • Business Unit Head

    2 weeks ago


    uttar pradesh, India Mahindra Holidays & Resorts India Limited Full time

    Job Purpose: Maintains full responsibility for assigned business unit, including profitability, product management, budgeting and business unit operationsJob Responsibility:1. Leading members of the Sales team.2. Planning, evaluating, implementing and continuously improving all aspects of sales functions and processes.3. Achieving stretched targets and...


  • uttar pradesh, India PTC Industries Limited Full time

    Roles & Responsibilities :As a Senior/Engineer specializing in Melting Scheduling at the aerospace casting manufacturing company, the individual will play a crucial role in ensuring efficient and optimized melting processes. The individual’s expertise will contribute to the seamless coordination of melting schedules, adhering to quality standards and...

  • Operation Executive

    4 weeks ago


    Indore, Madhya Pradesh, India SIGMA Group Full time

    **Head Office -** Indore (Madhya Pradesh) **Job Location -** Indore / Pithampur **Salary -** Negotiable **Skills & Qualification**: - Commerce graduate with minimum 2-3 years of relevant experience **Responsibilities**: - Communicate with upper management on a regular basis - Develop strategic goals in collaboration with other executives - Oversee the...

  • Computer Operator

    1 month ago


    Dayal Bagh, Agra, Uttar Pradesh, India Agrawal Group of Publications Full time

    **Identifying and correcting file and system errors**. Performing data processing operations according to a business production schedule. Performing backup procedures to reduce the risk of data loss. Maintaining computer equipment and inventory and organizing repairs as needed They are tasked with managing and improving a company's network **Salary**:...