Field Nursing Officer

Job Description: Nursing Officer About Emoha: Emoha is a 'connected community' for elders and their families, bringing together world-class expertise and delivering single-click access to a range of health, emergency, social-engagement, convenience services at home, so that elders can live life to the fullest. Emoha was founded in early 2019 by elder care professionals and entrepreneurs who have individually worked in diverse fields from design, technology, geriatrics, healthcare and in India and the United States. Emoha is anchored by Lumis Partners, a global operating investment firm with industry-leading portfolio companies like Sheroes, Talent Edge. More details - What this role Looks like? We are currently seeking a highly skilled and experienced Nursing Officer to join our team. The Nursing Officer will play a crucial role in overseeing the daily operations, managing a team of nurses and attendants, developing care plans, handling escalations, and ensuring the highest standards of care for our elderly clients. You'll enjoy this role if you are:
• Passionate about our mission of serving the elders
• Possess a performance mindset and raise the bar of achievement consistently.
• Comfortable with ambiguity and change
• A collaborator and open communicator who believes in building relationships regardless of title or tenure.
• A culture builder who understands and believes in building diverse and inclusive teams. Your day to day is:
• Daily Operations Management: Oversee the day-to-day operations of the home healthcare department, ensuring efficient service delivery, adherence to protocols, and timely resolution of issues.
• Team Management: Lead and manage a team of nurses and attendants, including recruitment, training, performance evaluation, and career development to maintain a high performing workforce.
• Care Plan Development and Review: Collaborate with healthcare professionals to develop personalized care plans for clients, regularly reviewing and updating them to meet their changing needs.
• Escalation Handling: Address and resolve any escalated issues or concerns from clients, families, or caregivers, ensuring a timely and satisfactory resolution.
• Training and Development: Conduct training sessions and provide ongoing support and guidance to nurses and attendants, ensuring their continuous professional development and adherence to quality standards.
• Empanelment and Vendor Management: Manage the empanelment process of nursing and attendant vendors, ensuring compliance with organizational standards and monitoring their performance.
• Collaboration and Coordination: Work closely with multidisciplinary teams, including doctors, therapists, and social workers, to ensure comprehensive and holistic care for clients. You'll be successful in this role if you have:
• Nursing Background: should have a nursing background with a minimum of 7 years of experience in the healthcare industry.
• Home Healthcare Experience: Previous experience in the home healthcare industry, preferably in a managerial or supervisory role, is highly desirable.
• Care Plan Development: Strong expertise in developing and reviewing care plans for clients, considering their specific medical conditions, preferences, and goals.
• Escalation Handling Skills: Excellent problem-solving and conflict resolution skills to effectively manage and resolve any escalated issues or concerns.
• Training and Development: Proven ability to design and deliver training programs, providing continuous support and mentoring to nursing staff for their professional growth.
• Empanelment and Vendor Management: Familiarity with vendor management processes, including empanelment, performance monitoring, and ensuring adherence to quality standards.
• Strong Communication: Excellent verbal and written communication skills, with the ability to effectively interact with clients, families, healthcare professionals, and other stakeholders. Benefits:
• An incredible team of smart and supportive people
• A competitive compensation package, including attractive health and accidental insurance.
• Amazing variable components (Retention, incentives, etc.)
• We are generous with ESOPs for folks who treat Emoha like their own company. Qualifications:
• B. Nursing Degree: BSc Nursing or GNM (General Nursing and Midwifery) degree from a recognized institution.

Job Type: Full-time

Benefits:

• Provident Fund

Work Location: In person