Business Analyst

2 months ago

Pune, India Persistent Systems Full time

About Position:


As a Microsoft Power Automate Desktop RPA Developer, you will play a crucial role in automating processes within your organization. Your expertise lies in creating effective and efficient solutions by automating time consuming and repetitive tasks. You will work with a mix of approaches, including UI, API, and database automations, to streamline workflows and enhance productivity.


  • Role: Business Analyst
  • Location: Pune, Mumbai, Nagpur, Bangalore, Hyderabad, Gurgaon, Noida, Indore, Kolkata, Kochi, Chennai, Jaipur, Ahmedabad.
  • Experience: 5 – 14 years
  • Job Type: FTE


What You'll Do:


Industry – Banking


Consumer Banking:


  • Client Customer Servicing – Handling of customer servicing requests across email, chat, social media channels for retail and wholesale customers.
  • Retail Lending/Mortgage – Streamlining originations processing by creating document data extractors, validations workflows and data entry to underlying LOS system for customer onboarding.
  • Cards and Payments – Handling of dispute and servicing requests for cards and payment channels. Understanding of requests and required investigation tasks. Chargebacks settlement and case creation for true disputes.
  • Loan Operations Collateral Management – Leveraging rule-based automation to verify the lien and filing of first lien on collateral where required by logging into UCC Lien Filing portal.


Wholesale Banking:


  • Client Lifecycle Management – Identification of gaps across wholesale customer onboarding journeys
  • Trade Finance – Dealing with semi structured/unstructured documents like Bill of Ladings, Invoices, LCs and others for processing of trade requests.
  • ESG and Sustainability
  • ESG Reporting – ESG reporting as per required SASB, TCFD standards. Includes understanding of integrations with underlying platforms and monitoring at regular intervals, notifying breaches and report formats.
  • Sustainable Financing – Streamlining business banking sustainable financing journey by extracting emissions data from unstructured Annual Reports, and other emissions data from 3rd party data sources like S&P.


Expertise You'll Bring:


Functional/Process Specialization:


  • SAP experience in Banking Context.
  • Knowledge of RPA UiPath bots.
  • AWS Connect experience.
  • LOS Systems: BlackKnight, Encompass, LoanIQ
  • Core Banking: Temenos, Jack Henry, Finacle, FIS
  • Screening systems: World Check, LexisNexis, Actimize


Benefits:


  • Competitive salary and benefits package
  • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
  • Opportunity to work with cutting-edge technologies
  • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
  • Annual health check-ups
  • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents


Our company fosters a values-driven and people-centric work environment that enables our employees to:


  • Accelerate growth, both professionally and personally
  • Impact the world in powerful, positive ways, using the latest technologies
  • Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
  • Unlock global opportunities to work and learn with the industry’s best


Let’s unleash your full potential at Persistent.


“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

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