Key Account Manager
3 weeks ago
We are looking to hire an Manager - Key Accounts based in Mumbai.
Description
· In Stock Excellence – The KAM is accountable for efficient online availability of the portfolio on their respective brands. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live with the sourcing team.· Execution Rigor – The KAM is responsible for configuration of offer and its compliance, media assets and content upload across the assortment· Budgeting – She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms· Financial Hygiene – The KAM is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account· Negotiations and Operations – The KAM must have the ability to negotiate both strategically and tactically in an agile fast paced channel· Working with collaborative teams – The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line· Growth Mindset – As the owner of toplines for her/his patch, the KAM must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly· Customer Relationship -As the face of the organization, the A KAM must demonstrate exceptional inter personal skills to build long lasting strategic relationships with the customerEDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS
· Graduate/Master’s degree· Overall years of experience should be at least 3-5 years of work experience across sales & marketing in FMCG. Experience in e-commerce set-up will be preferred.· Technical aptitude and agility to learn web-based tools· Looking for talent with - owners mindset, passion and agility· Microsoft Excel proficiency will be an addon
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