Travel Operations Executive

3 weeks ago

Mumbai, India The Travel Bus Co. Full time
Company Description

The Travel Bus Co. in Mumbai is dedicated to creating unforgettable travel experiences for our customers. From city trips to the outbacks, luxury hotels to cozy stays, and honeymoons to family vacations, we cover all aspects of travel to make memories that last a lifetime. #MyTravelBus

Follow our work:

Website: link: (...)==

We are looking for a passionate and driven Travel Operations Executive with 1-3 years of experience in FIT or customized travel who aspires to build a long-term career in the premium travel segment. The ideal candidate is a travel enthusiast with a keen eye for detail, exceptional client relationship skills, and a commitment to curating exclusive, high-end travel experiences.

Key Responsibilities:

- Collaborate with clients to understand their travel preferences, needs, and expectations.- Design and manage end-to-end high-end, customized travel itineraries, including luxury accommodations, exclusive tours, private transfers, and unique experiences, and their flight & visa queries.- Prepare travel packages and sharing accurate cost proposals with clients.- Build strong relationships with premium travel suppliers, hotels, DMCs, and concierge services to source exclusive options and value-added benefits.- Provide exceptional pre-travel, on-trip, and post-travel support to ensure a seamless and memorable journey.- Actively research on product improvement and improve knowledge on the best-selling regions of the company.

Qualifications

- 1-3 years of experience with an FIT (Free Independent Travel) or customized travel company- Knowledge & network with luxury and premium B2B travel partners is a plus- Passion for luxury travel and an understanding of high-end client needs and expectations.- Strong communication and interpersonal skills to engage with premium clients and luxury partners.- Proficiency in travel booking tools, GDS systems (e.g., Amadeus, Sabre), or CRM platforms is a plus- Ability to craft personalized, detail-oriented itineraries for discerning travelers.- Excellent problem-solving skills and the ability to handle high-pressure situations with grace.- A proactive, customer-first approach to delivering world-class service.- High level of professionalism, discretion, and attention to detail.

Preferred Qualifications

- Bachelor’s degree in Travel, Tourism, Hospitality, or a related field.- Experience working with premium or luxury travel brands.- Certification in luxury travel or destination-specific courses is a plus.

Why Join us?

- Career Growth: Possibilities of exponential growth with the startup. We've grown 2x YoY.- Exposure: Work with global luxury brands, exclusive partners, and high-end clients.- Learning Opportunities: Participate in destination training, luxury product familiarization trips, and networking events.- Competitive Benefits: Competitive salary, performance-based incentives, and travel perks.- Supportive Environment: Join a passionate young team with a young startup work culture.

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