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Manager/DM- Collections

3 months ago


Indore, India FlexiLoans Full time

Who we are:


FlexiLoans is a technology based Digital financing platform started with an endeavor to solve the problems that small businesses face in accessing Quick, Flexible and Adequate funds for growing their Businesses. Our vision is to give "Financial access at a click". Our talent pool has rockstars from diverse backgrounds - ex- Founders, investment bankers, e-commerce and payments with the passion to make a difference to the lives of 70 mn+ MSME businesses in India.


FlexiLoans.com is a pioneer in the ecosystem-based digital lending for small businesses in India. Till date, we have disbursed over 100,000+ loans worth over Rs. 5,000 Crs+ to small sized businesses across 3,200+ cities without having a single branch We are the leaders in using technology and risk models that focus on alternate / surrogate methods for scoring customers. Our origination is 100% digital with over 100 embedded partnerships like Amazon, Flipkart, Nykaa, Paytm, Paisabazaar, META, etc. for providing credit access to MSME businesses.


Founded by CA/ISB alumni, FlexiLoans is funded by marquee funds and HNIs in the form of MAJ invest, Fasanara Capital, Sanjay Nayar (Founder - Sorin Investments, Chairman - KKR India and Ex-CEO, Citibank South Asia), Dr. Harry Banga (Founder, Caravel group), Yogesh Mahansaria (Founder, Alliance Tyres) Gunit Chaddha (Ex-CEO, Deutsche Bank, Asia Pacific), Anil Jaggia (Ex-CIO, HDFC Bank), Vikram Sud (Ex-COO, Kotak Mahindra Bank), Narayan Seshadri (Ex-Managing Partner, KPMG), Gopal Srinivasan (Chairman, TVS Capital) and Siddharth Parekh (Co-Founder, Paragon Partners) to name a few.

Our product offerings and value proposition can be accessed on our website:


Why join us?


A four-time certified ‘Great Place to work’ workplace, at FlexiLoans you will be working with top tier talent from diverse backgrounds hungry to make a dent in the MSME universe. We believe in people owning what you do and providing support to folks for making decisions (sometimes even wrong decisions) all the while learning and growing with the organization. FlexiLoans is your front row seat to the MSME Fintech revolution in India


The role in a gist:

● Process payments and refunds

● Resolve billing and customer issues.

● Update account status records and collection efforts

● Personal Visit on High Value accounts for fast resolution.

● Co-ordination with Legal team for fast Recovery.

● Able to do allocation to respective agency and Executive.


Team Management :

● Identify and partner with the most cost-effective and result-oriented agencies for each location.

● Manage a team of executives and agencies, ensuring timely feedback updates. Participate in joint visits with executives to address and resolve stress accounts.

● Conduct team reviews and provide guidance to help team members achieve their individual goals.


Qualification and Experience:

● 4+ years of experience in collections

● Any Graduation

● The applicant must be based in Indore, Madhya Pradesh