ServiceNow Developer
3 weeks ago
ServiceNow Developer
100% remote proyect.Freelance (b2b) contract. 12 month contract (with high chances of extension)Rate: 100-110 usd/hour (1800-2000 usd/month)Minimum 7 years of experience in ServiceNow system implementations and hands on experience in UI Builder, and custom app implementation .
ServiceNow Developer will be responsible for support and enhancement of existing solutions based on ServiceNow platform.
Roles and responsibilities:
Support technical design, development and unit testing, and production deployment. Ensure that the solution is aligned with the agreed business process design, functional design and with ServiceNow best practices and JTI architecture standardsClarify business requirements with the customer and implement required system configuration and development changes, as per the agreed-upon technical design.Provide timely technical support for issue resolution including UAT and Post Go-Live support, including data maintenance. Work with end users and other support teams and the vendor if required.Ensure that required system documentation is completed and delivered prior to Go-Live.Provide the necessary support required for user training preparation and delivery.Timely update assigned tasks, provide response and solution within team SLA and release schedule.
Experience and Skills Required
7+ years of experience as a member of ServiceNow implementations, including business requirements gathering, development, testing, and cutoversExpert knowledge of ServiceNow platform, administration, CMDB, Service Portal, Flow Designer, development of custom applications, scriptingGood understanding of the key IT processes, knowledge of ITIL or similar framework, development experience in Agile projectsExperience with ServiceNow Manufacturing module, Process Automation Designer, App Engine StudioStrong interpersonal communication skills, ability to deliver on time and follow-up promptly on any issues and/or risks identifiedFluent in English
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